Waterloo car insurance

An exhausting and terrible accident and claim and Brandon came to my rescue. He is prompt and thorough and I'm super thrilled with his attention to detail.

I enjoyed meeting with you I felt very comfortable and I wasn't nervous. You were very helpful.

Despite my poor hearing and speaking of English, She was very patient and kind enough to slow down and break it down for me. I really appreciate it.

Was a pleasure working with Todd. He was very knowledgeable and thorough every step of the way. Any questions or concerns I had he answered promptly and made sure I understood the policy.

Hilary was amazing to work with: she was responsive, quick and thought outside the box. She has been the best insurance broker we have had. We highly recommend her!

A great price, very knowledgeable, and excellent and efficient service.

Alex was thoroughly engaging, concise and quick as we needed coverage within a specified time frame. No hesitations in recommendations for her and the company as a whole.

I was completely impressed with their professionalism and customer service .their staff is not only friendly but also respectful and highly skilled.I got a good price on my car. 🌹

Great, fast, and friendly service! June made the entire process smooth and stress-free. Highly recommend!

Hilary Phelps was absolutely wonderful to work with and very helpful setting up my policy

Warren and the team were amazing! They really spent time speaking me with and listening to my wants and concerns for my auto insurance. The customer service and communication was kind, respectful, and they were able to assist me and send me on my way within the same day! Very efficient and timely. Thanks Duliban for my experience and look forward to keep working with you guys for the future.

Quick and friendly service

June was a wonderful help assessing what I needed and gave me a great price. She made the whole process painless and very quick!

professional fast accuracy satisfaction

June S. was an absolute professional and a pleasure to deal with throughout the whole process of insuring my auto and home. She took the time out of her schedule (even helping me out on her own personal time I believe). I highly recommend Duliban for anyone that wants amazing service and good rates.

I had a fantastic experience working with Amy at Duliban Insurance. She was incredibly courteous and thorough, making the entire process smooth and painless. Amy took the time to understand my needs and ensured everything was handled seamlessly. Big shout-out to her and the entire Duliban team for their continued support of everyday Ontarians like myself and their commitment to the community as a whole. I’m grateful for their dedication and highly recommend their services to anyone looking for a reliable, supportive brokerage. Thank you, Amy, for going above and beyond!

I have filled out quote for car insurance and next day Alex were contacted me. She found the best option for me in a compliance with my requirements. She get paperwork done very fast so next day I have signed them. Also Alex offered me help with cancellation mine current policy so everything run smooth and fast. I’m so thankful to Alex for her patient and professionalism.

Amy did a great job of finding me affordable insurance in a quick time period. Fantastic job!

Brandon Ermacora is awesome! We were literally at the dealership picking up a new vehicle and we had forgotten to arrange insurance beforehand. A call to Duliban and Brandon had us sorted with insurance almost immediately. I am extremely appreciative and very impressed. Thank you!

Very friendly service. Thank you!

Amazing experience with Duliban and Warren!! Warren Drake is so knowledgeable and friendly, his expertise helped me secure insurance that was right for me! His promptness and attention to detail is so appreciated! Highly recommend!!

Alex was friendly, knowledgeable and efficient. She was able to secure insurance that we were happy with while still saving money!!

Amy Brown is very helpful and we had some questions that she dealt with straight away. Experience was top notch, excellent service... Thank you Amy!

Quick and easy! Warren Drake assisted me in securing car and tenant insurance, and I could not be happier! Warren was delightful and took the work out of looking for the best deals myself. 10/10.

Very friendly very helpful

Very professional and helpful. Provided a quote the same day. Thanks

Amy was great to deal with.

Very helpful and clear communication.

Warren has been great in helping me get a great deal on a new auto/home policy.

Warren was extremely helpful in getting the best rates on a new truck! 10/10 would recommend

Great service! I had an amazing price on car insurance in 10 minutes! This new policy has saved me $120/month! The broker I dealt with was very knowledgeable and personable. Definitely worth a look to see what they can do for you!

June was quick, helpful and friendly. I’ll be recommending them to friends and family 🙂

We spoke with WarrenHe was very pleasant to speak with.Great customer service.

Duliban provides an incredible insurance experience, everyone you talk to is extremely helpful and has your best interests in mind. I have dealt with Bryana for the majority of my interactions and she goes over an above when it comes to customer service. I highly recommend this company. They are all Rock Stars!!!!

Amy was very patient and diligent! Found us a great rate and quick turnaround time!

Amy at Duliban Insurance Brokers was very helpful and I highly recommend people to reach out to her for a quote before paying their renewal. You will be amazed at what they can do for you. Thank you

Amazing friendly service Amy was great to work with and got me set up quickly thank you very much for all your help!

In Oct'24, I engaged Amy Brown at Duliban Insurance Brokers to seek insurance renewal for my house in Niagara Falls, ON and she provided a prompt and excellent service, and I finalized the insurance with Intact at a much competitive rate than my current insurance broker and insurance company in Toronto.The online portal of Duliban Insurance Brokers makes it easy to manage the Policy.

After purchasing our old insurance company of 30 years, there’s always a concern about continuation of a service level. Our new contact at Duliban, Tia, helped me while buying my new car and responded quickly to my questions and requests and sent the paperwork electronically so that I could pick up the vehicle early. She was very accommodating and friendly to deal with.

My experience was very good. Warren Drake gave me a great price on home and auto. The process was quite easy to switch over. Warren was always in contact with me during the process. I would recommend Warren and the people of Duliban insurance

Switching was easy and my broker (Bryana) was able to get everything sorted to make my new policy affordable and just right. I definitely recommend Duliban.

Tia was awesome and very helpful. Very happy with the service.

a Big Shout for Hilary for going extra mile to provide quote & getting documentation done in a clinical manner. An overall pleasant experience

Hillary has been extremely helpful getting us set up with insurance after a nightmare experience with Allstate.

Amy did a fantastic job at finding me the cheapest insurance possible. I had talked to 6 other insurance companies, or brokers, and she was the only one that found and told me that i had something on my file that shouldn't have been there.Amy was very personable, thorough, and friendly during the process.Thank you very much Amy.

Hilary was fantastic with getting me taken care of as quick as possible . So grateful for all the assistance provided .

Such a pleasure working with June on my vehicle insurance. She paid careful attention to my needs and the policy is what I wanted.

I recently contacted them for a quote, and the representative who assisted me, June, was exceptionally kind and professional. Her customer service was perfect, and the quote they provided was fantastic. I would highly recommend this company!

Quick and painless, saved on my premium and got a better policy as well!

I contacted Bryana about a quote for our home and trailer insurance. She was quick and very thorough with us getting us the correct quote we needed. She saved us a pile of money and was very professional. Thank you so much Bryana for your attention to detail and for putting money back in our pockets. I will definitely be encouraging others to contact you!

“I recently had the pleasure of working with Amy, an exceptional insurance broker, and I couldn’t be more pleased with the service she provided. Amy helped me secure both auto insurance and tenant insurance, making the entire process smooth and stress-free. She took the time to explain all my options in detail, ensuring I found the best coverage for my needs at competitive rates. Her professionalism, prompt communication, and attention to detail were outstanding. If you’re looking for an insurance broker who genuinely cares and goes the extra mile, I highly recommend Amy!”

Bryana Brunette was so helpful getting my car insurance up and going today. I needed it done for today before my day shift in the morning. She was busy with other clients but made sure she took care of everything and sent the proper documents and instructions for me to get things done on my end. Thank you for your professional and understanding to the importance of it being finalized for me today. Thank so much Bryana

After doing a search online for better insurance rates, Amy Brown was quick to contact me and within two days I had a new policy all lined up. Answered all my questioned professionally and made me feel quite at ease dealing with her. I was totally happy with my new rates. Wishing you and your company all the best for the future.

June Sabo was great in every way! Very quick, efficient and pleasant experience. Thank you!

I had the pleasure of speaking with Austin and he was so kind and so helpful. He made everything so easy for me. I appreciate all your help Austin.

Had a lovely chat with Brandon, he was very helpful with everything I needed. Recommended these guys 👍

Very helpful and understanding ty very much

Brandon was very personable and professional.He listened to my frustrated ranting patiently and made me feel relaxed and toke care of my business right away. I came away feeling relaxed and positive.Best regardsKarin Wood 👍👍👍

Great customer service

Amy at Duliban Insurance has been absolutely wonderful. After my old insurance broker did me wrong, Amy ensured I got the best rate possible and was super patient with me when gathering all my information. Great experience !

Hilary is fantastic! She helped me save a lot of money on my auto insurance. She’s highly professional and very efficient. I received the quote instantly, and she put it into effect immediately. Thank you for everything! Highly recommend for all your insurance needs.

My daughter recommended Duliban insurance brokers to me as I was looking for home and auto coverage, Hilary Phelps from Duliban was very helpful and professional, would definitely recommend to friends and family.Thank you Hilary

When I first called Duliban I had to cancel due to a family issue..Warren Drake was very understanding..about 2 weeks later I called him to see if we could arrange to get a car and house quote.Warren was fast efficient and his positive suggestions made my decision to allot easier to make.Thankyou Warren for taking the time to explain everything.Paula L Potter

I reached out to Duliban to help with lowering my current policy costs, and I was lucky enough to have Hilary help me through the process. She was amazing, allowing for a no pressure approach while I make my through the process. Ultimately, she won me over, and walked me through it all making it such an easy process. So far, we are off to great start all thanks to how Hilary made it happen. I look forward to continuing the ease of business with your team.

Friendly and easy to work with!!!Thank you!!!

I would recommend Duliban insurance to everyone I know…. and I do!! The savings are incredible. Big thanks to Tia B for helping me get my new car insured at a great rate, you were very friendly and helpful.Keep up the good work Duliban and thanks again.

Hilary is top notch, really went the extra mile to get us some decent insurance.

I came in contact with Todd Minor when I contacted this insurance company, he was very patient, kind, and attentive. He found me the best deal possible which was a lot cheaper compared to other quotes I got from other companies. I would 100% recommend if you are looking for an insurance company!

Really enjoyed my experience with Amy. She was very kind and helpful providing the best insurance rates.

Tia was wonderful , she was Fast, friendly and so helpful , thank you!!

June made the process very easy. I would recommend a call to her for your insurance needs.

Very responsive to my request, will definitely be shopping more insurance through Duliban’s

I make an appointment yesterday for today to call me. And on time to call me. Just quick question and and we done! He just asking my VIN # and VOID cheque now in 10minutes I get my car insuranceThank ti Warren who assist me

Great service, efficient and friendly!

June was an amazing help and very patient and courteous with me every step of the way. I cannot thank her enough for her help in securing me the lowest price possible on my car insurance.

I had the best experience at Duliban! Fast, efficient and friendly service. Very professional and so very helpful! Thank you Hilary!

It was a great experience quick and simple with no issues whatsoever with getting set up with them

Quick service from Duliban team , Bryana was great.

We just became part of the Duliban "family". June was very helpful and professional in putting all our requirements together completely and in a more than timely manner! Refreshing to deal with someone who "can" instead of "can't"... and LOCAL.

I dealt with Amy for my home and auto insurance. She was super helpful and a pleasure to deal with. She helped me get a very reasonable rate and the communication throughout the entire process was great. Very happy with my decision to contact Duliban.

She found us the best rates,She was kind and very helpful! We would recommend Amy !

Received excellent service from Amy Brown in setting up auto insurance - thank you!

A friend referred Duliban to me when I was looking for auto insurance. I had a wonderful experience working with Bryana…she was so pleasant and knowledgeable during our interaction. From the moment I called, I was greeted with happy sounding people…people who obviously enjoy their role with customer service. Thank you again and I will highly recommend your services.

I'm taking my time to appreciate Michelle Graham she's amazing very professional over all an amazing person thank you for making my experience easy and super fast I hope you have an amazing day

Amy was very.Nice and helpful where I can honestly say just made my day that much easier. Thanks so much .

I would highly recommend Duliban. Hilary was thorough and took the time to explain everything to me. She made the process of switching our insurance so easy and painless. Plus she got us a great rate, saving over $100 a month compared to our old company.

Was good and quick. Got me driving.

Duliban has been my broker of choice for years and with every interaction my experience has been amazing. The staff are friendly and address any communication very quickly and efficiently.

Hilary was great! Quick easy and efficient!

I have been quite disappointed with several of the staff at this insurance broker, but Maria Fonseca was excellent in her role and provided unexpectedly efficient and friendly service. I would recommend asking for her if you want to be very satisfied.

Very Responsive and helpful

Warren was awesome at getting me a policy for my new ride! He explained everything thoroughly and answered any all questions with confidence. I cannot recommend him enough. Duliban has been amazing to deal with.

Amy was absolutely great. Made things fast and convenient for me so I could get everything I needed done in 1 day

Jane Hanna was polite and prompt in responding to my inquiries and vehicle insurance required changes. She is always a pleasure to deal with. Richard Jacob

Shopping for insurance is never fun but Amy made it so simple and was a tremendous help. Can’t thank you enough Amy!

We contacted this insurance broker and were assigned to Amy. We needed home insurance ASAP (we were closing on our house the next day) and were getting quotes for $250 per month. Amy was able to help us quickly and get us a quote for $140/month! Thanks Amy, you helped us out and relieved a lot of stress.

Danielle is amazing. She helped me understand all my insurance needs and she was very patient.

My wife Janet Stewart lost her son due to sudden death, the last 7 weeks have been very stressful. This company would not cancel his insurance and keep sending over due letters Maybe try having some compassion not just (that's the way we do it). After my reviewAdam Duliban did respond to my wife and went above and beyond to help her in this situation to solve this very delicate situation she was going through. It is good to see that someone really cares about the client Lesson learned

Amy was great to work with! She provided me with a great quote that I was comfortable with and she had a very friendly manner. She was super helpful when I was in a crunch to find insurance in a timely manner.

Very helpful..got my documents emailed immediately. Thank you

The people that work in this office in Beamsville are incredible. They helped us navigate a claim and were kind and compassionate while we were distressed. Sheri you are awesome!!

Looking for a face to face quote for both house and auto insurance and dropped in to Duliban insurance on King St in Welland. I was quickly introduced to Amy Brown and we went to her office. Amy was very knowledgeable and professional in providing the information that I was looking for. There was one piece of information that I did not have and she could not retrieve electronically. She promised to get the information and send to me electronically which she did. My follow up questions were responded to quickly. Of the quotes I obtained Duliban were the best. I will be purchasing my insurance with Duliban. Amy has also informed me of their on line portal which will provide me quick access to my insurance need needs such aa online filing of a claim should the need arise.I would not hesitate to recommend Duliban Insurance agency and the services of Amy Brown for your insurance needs.

Best insurance brokers around made it super simple and easy. Had the pleasure of dealing with June and she made the experience simple and smooth.

Hello Friends and fellow insurance seekers. I am here to tell you that you will be making THE choice that you are looking for in an insurance company. As a new customer with DULIBAN, I have the pleasure of understanding all I need to know about how to be safe on the road, with Duliban’s wonderful agent JUNE SABO. She helped me with all my questions before I even needed to ask them And More! June is the type of person who lets you feel you have made the right choice and know you joined a friendly family who cares about their customers. Very fair rates. Easy conversation. And always there when you need help. Thank you JUNE, and all the team at Duliban for getting me out on the road safely. Brad Beachin, St. Catharine’s, Ontario, Canada.

Maria was professional and knows her stuff.I am completely satisfied and would recommend her to my friends and relatives.But I think you need to change your phone answering system as well as the VOIP . Not up to Industry Standards.

Worked with Duliban to get the best and most affordable home insurance policy. Amy was great to work with and made it a quick and easy process to lock in our new home insurance!

I and my wife have been clients of Todd Minor for more than 15 years. We now have Maria Alvarez filling Todd's shoes We wanted to say that although we miss Todd Maria has done an excellent job in looking after both our auto and home insurance needs. Thank you for going the extra mile for us Maria

Very easy to work with

I had a good experienceThanks for your helpHenry

Amy Brown was very helpful and advised me about my insurance needs. I started two policies with the company.. one for my dwelling and the second for my sailboat. I have two automobiles that will require new policies when the existing ones expire.

Jane Hanna was absolutely accommodating and so very helpful. What would have taken me forever, took her mere minutes and I'm so appreciative of her time and pleasant demeanor. Thanks, Jane. You're wonderful

Jane was able to help me to the best of her abilities and set me up with an insurance plan later this year which will give me more savings.

Bryana was very helpful and well informed in helping me find a policy that was suitable for me. She is very professional and I would highly recommend her.

Hilary made getting affordable car insurance quick and easy, I would highly recommend her to anyone in the market for any insurance.

Very pleased with the service ,and also getting everything done promptly. Very satisfied .CheersDan Kring

Great service! Andrew is extremely helpful!Thanks team.

June was very thorough. Spent a lot of time with me going over different options of different policies and did not rush through any of it at all. We are incredibly happy with the customer service and the rates that we were given.Thanks June!

Hillary has been extremely helpful. In my eyes she has gone above and beyond to help me obtain the cheapest possible insurance that I could find. Look forward to being able to work with her in the coming time that I am a client just pick number one two

Jane Hanna Was super helpful, was stressed out and she addressed and fixed my issue

Amy was great to work with right from the start. Very professional. Answered all my questions and took the time to explain all of m y coverage.

Hilary was great to work with. She helped set my husband and i up with home and auto insurance. Highly recommend.

Always enjoy working with Duliban, been using them since my first car. Todd just helped me out with insuring my bootcamp business and the process went well with consistent communication. Thanks, again team!

Jane always goes above and beyond for her clients! She is quick to help, thoroughly explains anything that a client may not understand, and is very kind and personable! I will always go to Jane for all of my insurance policy needs! Thanks Jane 😊

I thank Maria A. for all her time reviewing our policy and finding the best possible rates for us. She was a pleasure to work with.

Really helpful and insightful when obtaining insurance

I did a sibstitution of vehicle through the Dunnville office with Jane.Jane did a fabulous job, doing everything efficiently and correctly.Jane sent the required confirmations to my dealer right away. They were very satisfied with the information.Great job Jane! Many thanks, Perry

Warren, my Duliban Insurance representative, was extremely helpful, thoughtful and diligent. Thoroughly making sure I was happy with insurance that totally fits my needs. Thanks so much!

Amy Brown was a big help in myself making decision to switch to Duliban Ins. Brokers....

I will give positive feedback on the competitive rates that were provided by this insurance brokerage, however, I've never had such poor quality customer service and the only reason I have renewed with them this year is because I didn't have enough time to quote with anyone else. I won't be in this position next year.I just received a call from Jason (business owner), we had a very constructive conversation and I feel satisfied that business will run more smoothly moving forward. I sincerely appreciate his time and attention to the matter.

June Sabo, at Duliban Insurance Brokers, handled my house insurance flawlessly. She asked all the right questions and was well versed in the intricacies of insuring an older home. It's so important to have the proper coverage and June quickly and effectively fulfilled all of my insurance requirements. Plus, she was lovely and friendly.

Very prompt service. Pleasant to talk to. Looking forward to dealing with Duliban Insurance.

My many years with Todd Minor and company (Duliban Insurance Brokers) have been nothing but excellent. I have always felt supported in any request. Any situation or question has always been handled effectively and dealt with as a good question. I have always received information that was important to know but I may not have asked about it. They value you as a customer and share their expertise so that you can make the best possible choice.This company and it's people that make it work are highly recommended. It is a healthy and balanced blend of personal contact and electronic access.

Went online for a quote Duliban was over $700 cheaper!!

June took the time to review my current policy. She provided me with an upfront and honest assessment of my insurance needs. Highly recommend setting up an appointment for a review of your insurance needs. 👍

Thanks to Amy Brown for arranging our insurance needs in a timely and professional manner.

My Dad is insured with Duliban and was having trouble with a claim through CAA Sheri in their claims department was able to assist me in re-opening his claim and hopefully we will now get thigs resolved. I am grateful to her for her fast and supportive communication and customer service skills.

Great company and agent. I set up a phone appointment and they called me at the time I wanted. Very friendly and nice to talk to. I had my policy with no issues in a timely fashion. Definitely will get quotes on my other vehicles when my other policy comes due. I am going to let family and friends know as to my experience with you and the money I saved. Which I saved alot. Thank you for making the transition fast and easy

Hilary was great thanks!

Hilary exceeded my expectations when looking for new insurance, The wonderful customer, service and assistance received is what made me decide to go with this company. Thank you Hilary for making this a smooth transition

Super helpful, fast, and efficient. Good rates as well.

Very professional. Prompt response. Would recommend. FYI the person I dealt with was June

I have had a experience working with Adam and Sanden from Duliban insurance. Very responsive and accommodating for my business insurance needs. Would recommend them to any business!

Hilary was fast and professional with my quote.

My experience with Duliban was exceptional, June was very friendly, she got me the insurance I needed quickly and efficiently!

Very friendly efficient service provided by Hilary Phelps. Highly recommended!

It was incredibly easy to switch over my car insurance. Troy was awesome to talk to and set things up.

Great service from Troy, straight to the point and set up without delay.

June Sabo was a delight to work with. She understood what our needs are and she was knowledgeable and professional. Highly recommend her.

Best experience I every had with an insurance company. Amy is the most efficient and professional agent I every came across. I could not recommend more. Reach out and you will not be disappointed! Big thank you!!!

They have always been very helpful. Provide a good service.

We recently switched our home and auto insurance and are very happy with our decision. Eric Didemeus was instrumental in helping us make the move.

Duliban Insurance has served my insurance needs very well. I like the family type atmosphere that they have. Most insurance brokers treat you like a number with poor customer service. I have recommended them to friends and family.

Troy Blackledge from Duliban was very helpful with finding the best car insurance rates for me. I am also very impressed by his fast and detailed replies.

Always professional knowledgeable and welcoming with any of business or personal insurance needs

Excellent pricing, great thorough explanationsYou won't be disappointed.

An insurance broker is an insurance broker but what makes Duliban stand out is their customer service!! Tammy Lemire really drove it home for me and saved me alot more than a few bucks. Great experience and definitely recommend calling them!

Duliban is amazing but mostly because of their people. If you want a rockstar agent, Tammy Lemire is the one! She is knowledgeable, transparent, has amazing follow up and communication. I could go a year without speaking to her and send an email and it was like she had just spoken to me yesterday. Very professional. I’m treated more like family than a customer. Thanks Tammy!

Jane and Tammy were very helpful and did a fantastic job assisting me

I would like to thank Warren for going above and beyond in securing my home insurance. Warren worked tirelessly to meet my deadline. I am happy to recommend Duliban.

Always prompt service, have been withthese guys 50 years.

Top notch Insurance brokers that went the extra mile. My Insurance company left me hanging for many days after my accident and let's just say there approach was reflecting their very very poor service. Duliban professionally directed me and did what ever it took to make things right. If it wasn't' for Duliban not forgetting about the most important person, that is the customer, my insurance company would have lost one. They could learn a lot from Duliban on how to look after a customer and show them that you care. A special Thankyou to their Senior Customer Service Professional "Tammy".Drive Safe!

Nice and professional people.

Ask for Amy she is the best and easy to work with!!!100% Recommend

amy brown is too helpful and she provided me best and cheaper deal

Mike was very responsive, friendly, professional, and easy to work with. Got a quote within minutes and was so pleased with the service, we moved both our auto and home insurance over.

I was looking for insurance quotes on The Lowest Rates website and was directed to Duliban Insurance.I talked to Amy Brown and received great profesional service and good rates also.

I appreciated Amy's quick response and friendly helpful attitude when we inquired about property insurance. She was able to give us what we needed the same day that we called!

We recently purchased a house and required house insurance. Holly went above and beyond in answering our questions and researching the best rate for us! She was readily available and her response time was rapid and made the experience very stress free.

I just received my car insurance quote from my long-time insurance provider for the two vehicles that we own. I was surprised at the huge increase in my rate. I went on line to find a cheaper rate and through Duliban was able to save about $600 on my annual rate.

Mike did a great job got my insurance at a good rate and when i needed it.

Great service and price