Broker Compensation

As your Independent Insurance Broker, we have contracts with insurance companies to facilitate our goal of providing our clients the most comprehensive insurance policy at the most competitive costs. We endeavor to provide personalized quality service that includes professional insurance advice, ongoing policy maintenance and 24-hour claims support. When issues arise regarding your insurance coverage, we take pride in being your advocate, using our professional experience to best represent your individual interest.

Brokerage compensation is part of your Insurance premium. For clarity, we have listed Automobile, Personal Property, Farm and Commercial insurers below that we represent and have included the range of compensation each provides as a percentage of your overall premium. The commission percentage is paid annually for both new business and renewal.

Automobile

Aviva Group, CAA, Dufferin Mutual, Intact, Coachman, Gore, Economical, Heartland Farm Mutual, Trillium Mutual, Jevco, SGI, Perth, Wawanesa, * Western Assurance, Travelers.
5%-12.5%

Personal Lines Property

Aviva Group, CAA, Dufferin Mutual, Intact, Coachman, Gore, Economical, Heartland Farm Mutual, Trillium Mutual, Jevco, SGI, Perth, Wawanesa, * Western Assurance, Travelers. 
15%-12.5%

Commercial & Farm

Aviva Group, CAA, Dufferin Mutual, Intact, Coachman, Gore, Economical, Heartland Farm Mutual, Trillium Mutual, Jevco, SGI, Perth, Wawanesa, Royal Sun Alliance
15%-25%

Pembridge & Pafco

Economical Mutual Insurance Company has each agreed to provide Duliban Insurance Brokers Ltd. with a small additional compensation, which is intended to assist in the cost of this replacement process. This is specific to the portfolio arrangements made for Pembridge and Pafco Insurance Company.

We want to emphasize that this additional payment to Duliban Insurance Brokers is not a factor in our selection of a replacement insurer for your policy. We will never place our interests above those of our clients. Our choice of replacement insurers is based solely on providing the best possible outcome for our clients.

Upon the transfer of our Pembridge and/or Pafco Insurance book of business, effective January 1, 2024, we have in place the following override commission agreements:

Economical Insurance Company – 10%-20% additional commission.

Portage Mutual

Heartland Farm Mutual Insurance Company, Economical Mutual Insurance Company, and CAA Insurance Company have each agreed to provide Duliban Insurance Brokers Ltd. with small additional compensation which is intended to assist in the cost of this replacement process.

We want to emphasize that this additional payment to Duliban Insurance Brokers is not a factor in our selection of a replacement insurer for your policy, as we will never place our interests above those of our clients. Our choice of replacement insurers is based only on providing the best possible outcome for our clients.

On the transfer of our Portage Mutual book of business effective January 1, 2023, we have in place the following override commission agreements:

CAA Insurance – 15% – 25% additional commission

Definity Insurance Company – 5%-20% additional commission

Heartland Mutual Insurance – 5% – 20% additional commission

Policy Fees

For unique policies in which it is determined there is limited or no commission based on scope of work, from time to time, a policy fee may be applied. This Policy Fee could range based on the policy type and/or premium along with exposure involved to us. Please note this policy fee, at all times would be disclosed, separately over and above premium, to the customer both verbally and on customer statement.
In order for us to maintain strong relationships with quality insurers, we work with each to provide the type of business they desire. As part of our contract with Insurers, they may provide Override and/or Contingent Profit commission over and above standard commission. Payment of this type may depend on a combination of growth with that Insurer, profitability (loss ratio), volume, retention and increased services that we provide on behalf of the insurer. This is not guaranteed and will fluctuate based on market conditions. To help facilitate our growth, we have secured an impendent loan with Economical Insurance Company.

Your insurer will be providing you with a Consumer Code of Rights and responsibilities, which will be forwarded to you with your new policy. If you have any questions regarding our compensation or any other aspect of your insurance, please contact us at any time.

We, at Duliban Insurance Brokers thank you for trusting us for your Insurance needs.

Adam Duliban & Jason Duliban