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Car Insurance in Ontario

Shop Ontario’s most competitive auto insurance.

Get a no-obligation quote in five minutes on a variety of auto coverages, from Ontario’s top providers. Our team backs every quote with industry expertise and customer service that you can rely on.

Your road to customized coverage.

Welcome to Duliban Insurance, where we understand that a one-size-fits-all solution won’t cut it when it comes to auto insurance. Our commitment to offering personalized auto insurance reflects our belief that every driver is unique, deserving of a policy designed to meet their individual needs and preferences.

Bundles & Discounts

Some things are just better together

Bundling with us is an easy and affordable way to protect the two most significant investments you’ll ever make: your home and your vehicle. Save hundreds of dollars per year with our multi-policy discounts.

Coverages

Get to know what’s covered with your auto insurance in Ontario.

Optional Coverages

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Types of auto insurance

Car Insurance

Car insurance is a legal requirement that protects you and your vehicle on Ontario’s roads. Ensure you have the right coverage to stay safe and compliant.

Classic Car Insurance

Preserve your investment with specialized classic car insurance in Ontario. This coverage is designed to protect your prized possession, taking into account its unique value and significance.

Electric Vehicle Insurance

As electric vehicles gain popularity in Ontario, securing the right insurance coverage that protects your ride and enhances its features is critical. Get a custom policy that’s tailored to your specific needs.

High Risk Insurance

If you face challenges securing standard insurance due to previous incidents or driving history, high risk insurance in Ontario provides a lifeline for coverage, keeping you on the road with peace of mind.

Motorcycle Insurance

Some landscapes are just best explored on two wheels. Motorcycle insurance safeguards your ride, ensuring you can hit the open road with confidence.

Ride Sharing & Uber Insurance

Joining the gig economy as a ride-sharing driver? Ride sharing insurance in Ontario ensures you’re covered while ferrying passengers, providing you with the right protection and compliance.

Car Insurance in Ontario

Auto insurance serves as a critical safety net for drivers, providing financial protection and peace of mind in the event of unforeseen circumstances. Several factors contribute to the necessity of auto insurance in today’s world.

Firstly, auto insurance is mandated by law in most places. Governments require drivers to have insurance coverage to ensure that they can cover the costs of any damages or injuries they may cause while operating a vehicle. This legal requirement helps promote accountability and ensures that individuals take responsibility for their actions on the road.

Secondly, car insurance protects drivers financially. Accidents can happen at any time, and the costs associated with repairs, medical bills, and legal fees can be substantial. Without insurance, individuals may find themselves facing significant financial burdens that could potentially bankrupt them. Auto insurance provides a safety net by covering these expenses, reducing the financial impact on the driver.

Furthermore, vehicle insurance promotes safety on the roads. Knowing that they are financially protected in the event of an accident, drivers may feel more inclined to drive responsibly and adhere to traffic laws. Additionally, insurance companies often offer incentives for safe driving behaviors, such as discounts for maintaining a clean driving record or installing safety features in vehicles. These incentives help incentivize safe driving practices and contribute to overall road safety.

Moreover, auto insurance provides protection for third parties. In the event of an accident, auto insurance not only covers the damages to the insured driver’s vehicle but also compensates other parties involved for their losses. This includes damage to other vehicles, or property, or injuries sustained by pedestrians or passengers. By providing this coverage, auto insurance helps ensure that innocent parties are not left to bear the financial brunt of someone else’s negligence.

Auto Insurance Quote in Ontario

Obtaining an auto insurance quote in Ontario is an essential step for drivers looking to protect themselves and their vehicles on the road. Understanding the components of an insurance quote can help drivers make informed decisions when selecting coverage that meets their needs and budget.

In Ontario, auto insurance quotes typically include several key elements. The first is liability coverage, which is mandatory in the province and covers damages and injuries to others in the event of an accident for which the insured driver is at fault. This coverage is expressed in three numbers, representing the minimum liability limits required by law (e.g., $200,000/$500,000/$50,000).

Additionally, car insurance quotes may include optional coverage options that drivers can choose to enhance their protection. These options may include collision coverage, which pays for damages to the insured vehicle in the event of a collision, and comprehensive coverage, which covers damages caused by events such as theft, vandalism, or natural disasters.

Other factors that can impact the cost of a vehicle insurance quote in Ontario include:

Driver’s age
Driving record
Vehicle make and model
The place where vehicles predominantly drive and park

Car insurance brokers in Ontario use these factors, among others, to assess the level of risk associated with insuring a particular driver and vehicle and determine the premium cost accordingly.

When obtaining an auto insurance online quote in Ontario, it’s essential for drivers to compare quotes from multiple insurance providers to ensure they are getting the best coverage at the most competitive price. Drivers should also consider factors such as the insurer’s reputation for customer service, claims handling process, and available discounts when selecting an insurance provider.

Ontario Auto Insurance Broker - Duliban Insurance Brokers

Navigating the complexities of car insurance can be a daunting task. Whether you’re a first-time car owner in Ontario or looking to switch your auto insurance provider, we are here to simplify the process and ensure you receive the coverage that best suits your needs.

Ontario’s roads are as diverse as its drivers, and having reliable car insurance is essential. Our policies are crafted to meet the specific needs of Ontario drivers, providing comprehensive protection against accidents, theft, and other road mishaps.

Get a personalized auto insurance quote quickly and easily. Whether online or over the phone, our streamlined process ensures you receive a competitive quote that matches your specific driving profile and needs.

Our vehicle insurance services extend beyond just cars. Whether you drive a motorcycle, a commercial truck, or a family SUV, we have tailored insurance solutions that provide the protection you deserve.

Get advice from the manager of Duliban Insurance Brokers by calling +1 855-385-4226.

Motorcycle

Some landscapes are just best explored on two wheels. Motorcycle insurance safeguards your ride, ensuring you can hit the open road with confidence.

Ride Sharing & Uber

Joining the gig economy as a ride-sharing driver? Ride sharing insurance in Ontario ensures you’re covered while ferrying passengers, providing you with the right protection and compliance.

We work with 20+ top insurance companies

Our Reviews

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We are proud to have a 4.8 Google rating with honest reviews from over 600 client experiences.

Excellent

Duliban Insurance Brokers

4.9

Based on 1800 reviews

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Tania Caradonna Taccone (Bella)

Mallory was in every way professional while she set me up with insurance I would recommend her to anyone in a second and I will be sending her lots of people thanks Mallory for helping me out in a sticky situation I wish there was more than five starts to rate cause she deserves 10

ross turner

Hilary was super helpful with advice on auto insurance and ideas for bundles. Supplied me with multiple options, and we were able to get the best deal possible. Everything moved along quickly!! Highly recommend!

Skye Hanna

I was recommended to try Duliban and I'm very glad I did. Amy Brown has been incredible and has made sure that getting my new car policy has been easy to understand and not overwhelming like it may seem in many cases. It is nice to have someone in your corner and feel personally taken care. Amy responds quickly and is very friendly. I highly recommend!

Melissa Harker

June Sabo provided me with so many options when changing our auto and home insurance from TD. In the end, she saved my family close to $5000/year by going through and assisting with the selection of a new provider. June went above and beyond. Very pleased with choosing Duliban and working with June. Thank you.

Kemi Couto

My experience with June Sabo has been literally 5 stars. I needed to find better car and home insurance and she was very knowledgeable and a pleasure to work with. Everything was done quickly and professionally. I definitely recommend her as a broker.

James Lamothe

I recently needed a policy for my seasonal cottage. Alex from the Duliban team was amazing to deal with and provided me with great service and a policy that met my needs.

Olivia O'Brien

I had the pleasure of working with Hilary and it truly was a pleasure. She was responsive, answered all my questions with care and consideration and was able to help me with a quick turn around time. I couldn’t recommend her enough and will be using her in the future. Thanks so much Hilary!

nada mehdi

The best Insurance company, I came across as a first Time and Mallory, she was the biggest support And helped me to figure it out. How can I get my insurance and with my all questions and everything really thankful for Mallory.

Brandon Baker

I had a easy and good experience would highly recommend and the broker I dealt with was Lisa she was so helpful and easy to talk to and answered all the questions I had thanks again Lisa and team

Andrew Tymoszewicz

Fast response and excellent service. Thanks Amy!

Mexico Mark

Mallory was excellent for client care. She helped me with some auto insurance that I needed quickly and she was very efficient and I would highly recommend her.

Susan Cranston

Yvonne was very personable and professional. She is terrific.KEN

Peter Link

Todd Minor has shown me a truly professional approach to the insurance business , he follows up and has answers, a pleasure to deal with ...

Nicole Frewin

June has been a tremendous amount of help! I've very much appreciated her support and help in my questions and getting my new policy! She has been absolutely wonderful!

Jeff Moccia

Great communication and information. Easy to get started with them.

Eddy J Zylstra

Duliban Insurance Brokers were great and found me the cheapest insurance I was able to find with everything i needed. Amy Brown, helped me with all the negotiating and paperwork. She made everything fast and easy I am very grateful for all her help.

Moira Tambiloc

I switched auto insurance to Duliban due to the rate difference as they had quoted for a much cheaper premium than my previous company. Hilary helped me out and made the whole process really easy and straightforward.

Colin Marr

Lisa Brant provided awesome service! informed, quick, flexible.Great experience. A++

Manav Badoga

Amy Brown is great at handling new customers and getting great deals. Thank you Amy.

Hilary, made a big effort to be sure I was insured quickly, so I could pick up my vehicle on very short notice. Thanks for all your help.

Becca Reynolds

I had Alex help me through this process of bundling my home and auto insurance. She matched me with very good options. I had a lot of scepticism surrounding the policies due to the jargon of the insurance world. I threw a lot of questions at Alex and she really did her best to explain the policies to me in detail and made me feel sure that my bases were covered. She even called the companies to confirm and get further clarification for my questions. I'm kind of in awe at the rate and quality of coverage she was able to get me. Once I picked a company and a policy the process was very easy using their online platforms. I'm very glad I chose to use Duliban because I ultimately selected Heartland, which was a company that was not available through many other brokerages. I will be a repeat customer for sure should I have any further insurance needs.

Lara Strawbridge

When I recently bought a new car my old insurance company of 20 years wanted to raise my rates by a ridiculous amount. I called Duliban and spoke to June, and she was able to get us insurance for our two cars and our house for $80/month less than we had been paying before! I would very enthusiastically recommend Duliban to anyone!

hunter moerschfelder

I started an auto and renters insurance policy through duliban and Mallory has been very helpful and found me great and cheap policy's 10/10 would recommend

Nicer 84

Getting setup with Hilary from Duliban Insurance Brokers was very quick and easy. Hilary made the experience very simple and effortless. When I did have a small problem on my end she was very quick to come up with a solution. Also the quote Duliban found me almost beat my previous insurance in half!! I highly recommend Duliban Insurance Brokers!

gocha kvantaliani

Want to use this opportunity say how much I love service provided by Duliban insurance.They gave me best quote and the customer service is ultra high level.The most impressive is Amy Brown not only she is truly professional but also a very good person.Thx you so much for the effort team.

Jana Iddam

Lisa is one of the best brokers at DuLiban, she was truly helpful and highly professional would definetly recommend her !

M K

Amy Brown @ Duliban Insurance is exceptional. Her professional, prompt and very informative service was truly appreciated. We thank you. You are what an insurance provider should be.

Jim Pietz

Hilary was a great person to deal with. Being a first time new client with Duliban Insurance. Very helpful with supplying a few of the best companies to get the Insurance one is wanting to get.Call her and she will get you the best deal.Jim Pietz

Erik Prashaw

My experience has been amazing with Duliban working with Steve Auld, he was quick to help when I was in need and I won’t be looking for another insurance broker again, he is highly recommended.

Tracy Reker

Great experience here. Hilary Phelps was absolutely amazing helping me with all my many questions and emails on my business insurance and made me feel comfortable with all my insurance needs. She know what she's talking about and best part she's an absolute delight as a person as well. Thank you

Caden Van Tuyl

I couldn’t have asked for a better broker as Amy was able too give me a great quote and it was all handled quickly and professionally, amazing service all around

Barb Comeau

We were interested in saving some money! Amy responded quickly and positively to our request. Hadn’t used a broker before, overall 10/10! Thanks Duliban🙌🏻

Emily Mires

Amy went out of her way to provide fast and helpful customer support. Super kind. Would definitely recommend!

Mike Stanley

June was great in helping me set up my new insurance policy. She answered all my questions and was extremely friendly and knowledgeable. Would 100% recommendz

Trish

Amy helped me with my car insurance and was incredibly quick, efficient, and found me the best quote. Highly recommend her!

Ernest Atalick

Thank you Amy for the quick reply and even though the office was closed last Friday afternoon for the staff Christmas party you still took the time to email me during the party - THANK YOU very much - an example of great work and great service. Ernie J in Vineland.

Scott MacMeekin

Hilary Phelps was courteous, professional and vey knowledgeable. She was able to answer all of our inquiries. She was very patient having to deal with all of our questions and concerns.

Miranda Butler

I was referred by a friend to Duliban Insurance Brokers over a year ago. They are so incredibly helpful. Made switching from my old insurance company to them an absolute breeze making the transition seamless! And found me a great rate! Super group of people!

Tamara Alrabadi

Amy Brown did a great job helping me with my car insurance policy. She was very responsive, answered all my questions promptly, and made the whole process smooth and stress-free. I really appreciate her efficiency and excellent customer service. Highly recommend working with her!

Briane Philbrick

I needed paper work to pick up my new leased truck on Saturday. The info I needed she sent to my email and being not very good on the computer she helped me find the info i needed and sent the info to the dealer also. Thank you June Sabo for your assistance.

Julie Luth

It was my first time getting insurance on my own and I have had nothing but impeccable service from Duliban! Their team is communicative, kind, and genuinely care that you get the best rates. Huge shoutout to Warren D for being such a great broker and for being so patient and helpful!! He’s so wonderful to talk to and made sure I had all the info I needed and got the right coverage with the best rates! Also, shoutout to Ashley C for getting me in touch with Warren! I would 100% recommend Duliban to anyone!

Dennis Nixon

If you need insurance help call Mallory Crossman was very helpful and pleasant to deal with.

mark z

Lisa provided excellent service from the get go. She listened to what I needed, and then guided and advised me to what would be the best policy. She took time and explained everything and answered all my questions. Lisa went far above provide excellent customer service.

Liz Van Leeuwen

Hillary was great! She really heard and met my needs with out over whelming me. I would recommend her to others

Dafe Oputu

Had an excellent experience and very grateful to Hilary for answering all my questions and finding a great auto insurance policy that fit my needs and saved me a bunch!

Moksh Sharma

Warren provided me with excellent service, he moving like a MVP

Aidan Powell

No matter the reason for the call, or the circumstances- Alex at Duliban has always been incredibly helpful, understanding and supportive.

Liz Van Leeuwen

Hillary was a joy to work with! I am saving money and having all my needs met.Thank you for the great service!

Nancy Sinke

Anya was very good to work with! She was always quick to respond and had the HSA set up very quickly.

R. J. Joseph

I want to express my gratitude for the excellent service I received. The representative Hilary, who assisted me was patient, knowledgeable, and very professional. She took the time to answer all my questions and made the entire process much easier. I truly appreciate her help and dedication. She deserves five starts!!!⭐️⭐️⭐️⭐️⭐️

Alcide Legacy

Very please with the online application and Jason was very helpful.

alilebcanada

Amy was fantastic! gave me a great deal on both home and auto. She made the whole process easy and seamless. Thank you Amy! I appreciate you!!

Michael Collins

Highly recommend Duliban Insurance and June Sabo of their personal lines team. Very professional and very knowledgeable team.

Jim Pietz

Hilary was very helpful and great to work with. I have chosen to go with Duliban Insurance for my auto coverage because of her knowledge and quick response and help.Thanks again Jim Pietz

hunter moerschfelder

It was very easy to set up and they found me the cheapest plan and where super helpful

Pamela Agostino

Worked with Lisa at Duliban in Fonthill to switch over my insurance both auto and contents - because they were giving me a significant savings compared to my previous insurance company. Excellent customer service and seamless transition for me 🙂 Thank you Lisa and Duliban! Happy to be working with a local company.

Dafe Oputu

Excellent service, shout out to Hilary Phelps for laying out all our options and finding something that worked great for us.

Robert

We recently changed our auto and home insurance to Duliban Insurance . Amy Brown was excellent to deal with . She made the transition easy . Plus it saved us money !

Yan M

By far the best customer experience I have ever had - separate thanks to Kat Voloshyna for accommodating! Will recommend again and again

Blaine Sutor

Great experience with Duliban helping me sign up for my insurance policy. They found me a much lower quote than anything else I could find. Hilary took care of everything, signing up was quick and easy!

Randell Corsini

A shout out to Sheri Rodrigue. Responsive and beyond expectations!!!!!!!!!!!!!!!

Janny Services Inc.

Amy was very efficient and quick in handling my case.

Abigail Hostetler

June Sabo was the one who assisted me in getting insurance and she was super helpful and responded to me promptly. She was very patient as well and really helped me with everything I needed.

Ganesh Sivasithamparam

Amy from Duliban Insurance was a great help in finding the best car insurance rate. She clearly communicated through all the options and helped with every step along the way ensuring a very smooth transition to a new provider. The entire customer service experience was exemplary and second to none.

LouAnn Leon

Agent Alex Shortridge was very fast, knowledgeable and efficient. It was a pleasure dealing with her

Julie Hare

Hilary was amazing to work with and made getting auto insurance easy and stress free. She was extremely helpful, knowledgeable and efficient. She found me a great policy that was right for me and handled all the paperwork quickly and professionally. She followed up promptly and answered all my questions with patience.

Tammy-Joe Ferguson

Amy Brown was extremely helpful and friendly. She listened, and gave her expert advice! We appreciated her time.Thank-you Amy!

A B

I had a great experience with the insurance sales team. They were professional, patient, and took the time to explain every detail clearly. Amy Brown made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. It’s rare to find such genuine care and efficiency in customer service — highly recommended!

Gagandeep Singh

Had a great experience with Duliban. Hilary from their team was exceptional in getting everything done.

Sinna M

I had an excellent experience working with Mallory! She made the entire process smooth and stress-free, taking the time to explain every detail and find the best rate for my needs. Communication was clear, prompt, and professional from start to finish. I highly recommend Mallory to anyone looking for a reliable and knowledgeable insurance broker!!!

S. Els

Amazing customer services, got quotation immediately, very professional especially Liza Brant. thank you

Don Crocock

I had the pleasure of a call with Amy Brown this morning. She was very pleasant and professional, and answered all my questions. She provided followup documents shortly after the call ended. I wouldn't hesitate to highly recommend her to anyone looking for vehicle insurance.

Joshua

Lisa was excellent. From the time I called to having my temporary pink slip it was only 3 days. She handled everything perfectly.

Paula McCormick

Given a challenging situation to gain household insurance coverage on a property with lapsed coverage, Duliban agent, Lisa, helped me to navigate the process. Her experience, knowledge and efficiency made this process straight forward and fully supported. Thank you Lisa!! Your help was greatly appreciated.

Rodah Ncube

Alex is the best. She was a pleasure to deal with. My CAA membership gave her problems to apply to the quotation even after a few attempts talking to the CAA. She took it upon herself to make sure that I got that discount in a fast and timely manner. She is just a pro. Thank you Alex for your efforts. God bless you always.

MAGNUS MUGNAS

Warren from Duliban Insurance Brokers did a fantastic job helping me get my new policy set up. He went above and beyond to work to my needs and was instrumental in getting my winter car on the road in short order. I can’t recommend Duliban enough, and if you’re lucky enough to speak with Warren you can expect absolute top notch customer service.

Shannon Viger

Warren was really easy to talk to and was very efficient and worked in a timely manner

Chris

Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.

Aaliyah R

I had a pleasant experience working with these insurance brokers . Hilary was able to find me the best rate for my new EV.

Lindsay Blackmere

Highly recommend speaking with Hilary, she was so personal and REALLY wanted to help. After being on the phone for 5 plus hours with other companies she was the quickest to find the best and lowest offer for my need.Thank Hilary 🙂

Cristine Robinson

June was super helpful ☺️!

Brenda Murie

Saved me over 900$ a year on just my home owners insurance. Car insurance is the same, but all other quotes I got were higher. Seems I have a vehicle that is high risk for theft. So pleased with my savings. My agent was June and I couldn’t be more pleased with how much she helped me out.

Loki Joakie

Lisa B. is amazing! She's kind and understanding and super patient with newbies to insurance! She helped me out a lot with my whole process and she's super efficient!! Thank you so much Lisa!

Kelly Mckenzie

Amy was so friendly and helpful. She got me a great rate and I have already begun to recommend her to friends and co- workers. If you like saving money , give her a call !

John Dunnett

Jane Hanna has been our very personable & resourceful insurance professional for several years. If there is a question or a situation that we have needed assistance with, Jane has always come through for us in a timely manner. Duliban and we as clients are very fortunate to have such a great resource who we can always count on.

michael vergilio

Thanks to Mallory for all of her patience and hard work helping us to find carriers and policies that provide the coverages that we were looking for at an affordable price!

Jessica Huard

thank you Mallory Crossman for helping me get set up. Was very helpful and professional, never had insurance before and she made it go very smoothly for me

Ian

Great fast reliable service very polite courteous and understanding would deal with her again over and over

Camila Leguízamo

I highly recommend Amy Brown. She helped me through the process of finding a car insurance company and did an excellent job. Amy was professional, patient, and made everything clear and easy to understand. Thanks to her support, the whole experience was smooth and stress-free.

Mike Li

June Sabo helped us to get Auto insurance setup / transferred recently . She is very patient, knowlagable and efficient. We had our auto insu with another big name 10+ years but rates are going up every year for no reason. Thank you June and Duliban to get us transfered with good saving in premium /Mike Li

Viru Agrawal

June is the absolutely best! From initially helping me shop for the best policies through setting them up and helping me with questions afterwards, she's always been super communicative and helpful. Especially as someone who was initially skeptical having never heard of Duliban, I've been blown away by their collective effectiveness and convenient tools like a client portal. Definitely passing the recommendation forward.

Cole Tustin

Very happy with the service provided by Amy Brown. She helped me work out my car insurance quickly and efficiently. Overall very professional and great work.

Susan

I have been dealing with Jane Hannah for at least 20 years, she is just simply awesome and has always taken such good care of my accountJane represents you well and is a greatasset to your team and firm

Lindsay

Hilary was very friendly and quick to help me get my insurance set up at the best rate possible. Thanks again!

michele

I just bought a car and a friend of mind suggested this company.I called and spoke with Hilary Phelps.I am very thankful for all her help, l had a few problems and she worked with me to work everything out. She was always available to speak with, she got back to me right away and she's a very nice person.She found me the best rates for my situation.I am very pleased with all the help and understanding of my situation she gave to me. I will definitely send my friends and family to her office.I will refer her to anyone that is looking for a good company to work with!Thank you so much for all your help Hilary 😊

Tom Chire

Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!

Lindsay Glennie

Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.

Barry Isaacs

Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀

Demir

Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!

Lesley Corvetti

Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.

John Klein

We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!

Pam Taylor

Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!

Char Mander

My insurance experience has not always been the greatest. Mostly for faults of my own of which I have definitely paid the price for. This year, my tickets were to fall off my policy which I was looking forward to saving some money each month. I was in touch with Rafael Aparicio quite a few months ago to see when this would occur. He told my July, which brings us to this month. I reached out to Rafael and he was ready with all the information I needed about my renewed policy and new charges. The downfall was that the price decrease wasn't anywhere near what I expected which I was super disappointed with. I asked Rafael to look into it and he did. I was nervous at first because i wasn't receiving a fast reply from him like I have before...meanwhile he was just busy working hard to find me an EXCELLENT new option. When I tell you ... Rafael genuinely changed my life with what he was able to do. Without his hard work on my policy, I would not be able to save as much as I am projected to. In this day and age, that is a huge help and I still can't believe it. I am just over the moon about it. Rafael has been quick to respond, extremely patient with my questions and an absolutely pleasure to deal with. 10/10 customer service. Thank you so much, Rafael and Duliban!

Arglatina

I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊

Niki

Emily was so sweet and helpful! I had quite a big issue and she fixed it right away. Thanks again!!

Katie Waito

My partner and I contacted multiple brokers and insurance companies, and Alex Shortridge from Duliban Insurance Brokers helped us get set up within the day with the best rate possible. She was more than helpful, kind, informative, and very communicative.

lisa carey

Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!

helen HOSKIN

I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.

Maria Orlando

I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."

Matt Vandenberg

Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles.They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future

Bonnie Doan

Wow, super impressed with this brokerage! Steve searched for quotes and got me a great deal on auto insurance, saving me a significant amount while increasing my coverage. I couldn’t be happier! The phone call was quick and painless, a few simple questions and I’m on my way to great savings! Thanks!!

Mairi

Alex Shortridge was the agent that helped me out. She was kind and on point knew exactly what I needed to insure my Polaris slingshot and gave me an amazing quote!! Thank you Alex for taking the time to ensure that it was insured as quickly as possible!! You were great to deal with!

Christine Korta

Hilary was very friendly and helpful. She saved me $700 on my new car insurance.

Shawn Bonville

Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.

Bob Force

I would like to say that my experience with Lisa has been very positive. Everything is good and no problems whatsoever. Thank you Lisa

muwanguzi emish

I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details.Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!

Zachary DeHaan

The insurance brokers at Duliban insurance are very professional and helpful. I would like to give a shout out to June Sabo for her dedication for finding me the best possible price.

Guy 1

I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.

Rudeboy Collects

Hilary Phelps great broker took the time to explain everything she acts quickly and gets the results your looking for very professional to the point im extremely satisfied thank you Hilary

Shiham Ghouse

Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service

Brynna Taylor

I had a meeting with Holly and it went super smooth, this is my first time buying my own insurance but she explained everything super thoroughly and made sure I understood each option I had. Thank you for your help Holly !!

Jay Bee

Great experience working with Amy. I was given much better prices for both home and auto than my current provider. Thanks for your help!

Elijah Songcuya

We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!

wind river

I chose Lisa for my business from other brokers because she was the only one that asked for a letter of experience to further reduce my rates. We'll done and thank you!

Louisette Lanteigne

We have a new car on the way that needed coverage so we went insurance shopping and found Amy from Duliban Insurance. She guided us through the process, we got a great rate on both house & car saving us hundreds of dollars a year. With peace of mind and more funds for the family it was a great experience. Highly recommend.

Scott Ogino

Mallory was absolutely amazing. She was so kind, respectful and incredibly helpful and supportive. I would definitely love to continue working with her and the team again.

Devon L

Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society.Really great experience all the way from contact to signing. Would highly recommend.

Scorpio1 M

I've had insurance for more than 20 years. Despite having no fines or claims with Aviva, my insurance premium increased year after year. In the end, I discovered Duliban Insurance. With them, I received the best rate. I highly recommend speaking with Lisa Brant. She was excellent. She makes you feel like family and is incredibly knowledgeable. Fantastic experience

Rebecca Montgomery

Holly was great to work with, quick and easy!

Bailey Orosz

We just purchased our first home and were in need of home insurance. We were referred to Hilary Phelps who has been very helpful and informative during the whole process. Hilary was able to get us a quote within days of contacting her, whereas my previous broker hadn’t responded in over 3 weeks. Highly recommend Hilary Phelps for any insurance needs!

Erica Bartel

Great job, saving us allot of money, very thorough and extremely helpful...

taman caur

I experienced Holly from this insurance she’s wonderful helping me with each and everything…

Brian Pearson

After a long time with Belair I was not happy that the older my car got the more my rates went up so I finally decided to shop around and called Duliban and spoke to Lisa Brant, I found her to be very nice and attentative, did not mind in the least repeating things because of my hearing problems, she found me a great rate for my car and also the house, saved me hundreds of dollars so I am more than happy to join Duliban, thank you Lisa, you were great. best wishes, Brian.

Sandra Seljan

Alex Shortridge was excellent. We’ve been wanting to change insurance companies for years but couldn’t handle the stress of it.She took care of everything which made it ever so easy to switch over.

Kevin Taylor

Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!

Nicole Raposeiro

Great experience working with Alex for my insurance coverage needs! Thanks Alex

Leahanne Larche

I had the pleasure of Alex Shortridge for my consultant. Such a wonderful and knowledgeable person. Pleasant and enjoyed our conversation. Helped me out tremendously

Guy Sheppard

Once we got organized, everything was smooth.

Heitor Chavantes

Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!

Laura Severinac

Holly was extremely helpful in finding us the perfect plan for our auto. She is a delight to work with!

Tom Morrison

The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.

Chris Carter

I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.

Kathryn Hrycusko

Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.

Todd _

I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.

Andrew Middleton

Lisa, went above and beyond in helping me set up for my house insurance. Thank you.

Lauren Lucyk

My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!

Anthony izzo

I recently received assistance from Alex S. and Brianna with transferring insurance to a new vehicle. Their level of customer service and support exceeded my expectations. I highly recommend both of them for their professionalism, knowledge, and willingness to go above and beyond to help with any insurance-related needs.

Jason Pigeon

I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.

Serge

Great experience finding new auto insurance, my broker was Alex Shortridge and she was amazing! Answered all of my questions and made the process very smooth

liudmyla stetsko

Hilary was incredibly helpful and made the entire process of finding the perfect insurance for both our car and home smooth and stress-free. She answered all of our questions quickly and clearly, and we felt confident every step of the way. Highly recommend!

Alain Mantha

Had a great experience with Warren, he was very helpful and knowledgeable.

Condo

Mallory was a great help

Flo Sharp

Alex was amazing and patient. I would recommend her to anyone for insurance.

Ravi Dadheech

Very pleasant experience dealing with them as a new customer. Amy Brown was really patient and helped me get setup in record time. Thankyou!

R Mark

Amy and her team were great to work with, and help me get a good rate on car insurance.

Karen Medvic

I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!

Mackenzie Vandenbosch

I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much!-Mackenzie

Riley Sauve

Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance

Ann Chisholm

As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.

Kenny Mills

Very pleasant and helpfull agents. Patient as my call kept dropping and my agent continued calling back to help get everything set up!

Natalie Jarrett

Holly has been super helpful with our home and auto switch! Definitely recommend!

Dave Vella

I wish I could give 6 stars!I had an excellent experience working with Alex Shortridge as my insurance broker! As I am a first-time car owner, I had many questions, but Alex was incredibly knowledgeable, patient, and thorough in explaining everything to me. She made the entire process smooth and stress-free from start to finish. Her professionalism and understanding made me feel confident in my choices, and I truly appreciated her support. Highly recommend her services for anyone looking for a reliable and knowledgeable broker!

George Bajoon

I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!

Doug Wilson

Great people to deal with and good options for insurance. I changed my house and vehicle.

renee plentai

Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!

Mike Fulford

Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban

Tim Oehm

Great Service ! Thanks Hilary

stephen campbell

I have just purchased new car insurance for a used vehicle "gifted" to me by a family member. After a quick online search and application last night I have had the pleasure today of dealing with representative Alex Shortridge on the phone. This turned out to be a very efficient and speedy process and ultimately produced a very cost effective solution using the new approach of a base fixed policy rate then a variable rate for each 1,000 km actually driven. This is perfect for a second car that will have very limited local usage as a back-up for my primary vehicle for which I am the only driver. Alex was well prepared, knew her stuff and was a fountain of relevant information that made the process very helpful. Top marks to this articulate, polite, patient and ultimately successful guide to obtaining my new policy.

Emil Bistrian

Very good .Thanks.Emil

Chris Hansen

Great experience working with June. She was very knowledgeable and helpful getting RV insurance.

Eyad Hashem

Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.

Cheyanne Wilson

Alex was absolutely incredible to work with! The entire process was extremely pleasant and I felt supported all the way through with all my questions answered. I would definitely recommend Alex to anyone looking to find a new provider or looking to restructure their coverage

Alisha Kolacz

Bryana at Duliban was absolutely wonderful to work with! She was very patient with me, making sure I understood everything and all my options before I chose an insurance plan. I was a little delayed in my response time and she never discouraged me or pushed me to the side. Thanks to her I feel confident in the insurance plan I’ve chosen and can’t thank her enough! 😊

Cj M

Amy is amazing. Worked with another broker but Amy did her magic and I got an even better quote! Very professional and getting a policy was a breeze! Thanks again Amy

Dena Koroneos

Concerns were addressed and met in a professional and timely manner. June made me feel welcome and important. Happy to be under your umbrella! Thank you!

Scott Hayward

My broker is Todd Minor and we have had nothing but the best service from him and Duliban insurance brokers. Always there for any questions and always looking for the best coverage and price for us. Completely satisfied

Connie Holden

Amazing experience with June! She found us WAY better coverage for our home insurance at a much better rate. Highly recommend!

Dawna York

I recently purchased insurance from Duliban and I must say that thanks to Warren Drake it was a pretty seamless process. Happy to say I saved myself some money and got the coverage I needed.Thanks so much Warren!!!

Dave Upper

Staff were very helpful. We had lots of questions and they were patient and informative. Made the experience less stressful and pleasant. Fantastic customer service.

kwasi millwood

I had the pleasure of working with Alex Shortridge, and her service was exceptional. She was attentive, knowledgeable, and guided me through every step of the insurance process with ease. Alex made sure all my questions were answered and provided clear, helpful information. I truly appreciated her professionalism and dedication to ensuring I was fully satisfied. Highly recommend her for anyone in need of insurance assistance!

Lindsay Barton

Todd Minor is excellent, has gone above and beyond for me time and time again. Thank you so much for all the many years and more to come, much appreciated

Joanne Royer

Chantelle McCorriston was very helpful and professional. She understood exactly what changes I was asking to be done on 2 of our policies.

Josephine Dahan

Fast service, clear communication, excellent customer, knowledgeable staff and top rates!! I’m glad I decided to shop around and happy to be a Duliban insurance customer

Luciana D'Elia

Lisa Brant was extremely helpful. She is friendly and kind. She was able to answer all my questions. Thank you for you do!

Raymond Sawh

This company is great to deal with,Holly Moore was really helpful and easy to deal with.I highly recommend her to anyone!!!

Landi Bani

I just left from All state after 15 years being with them.I Searched all round and at Duliban I found the most reasonable quotes and service.Warren Drake was very knowledgeable and helpful with me.I just signed up for all auto and home insurance with Duliban.Thank you Warren and I am happy to be with you for the coming years.

Maureen McKenna

Hi Malory, thank you for all your help with my car and house insurance . Your help much appreciated and the price was great!! Thank you Maureen

Marie Dvoncova

I am very satisfied, Lisa Brant. She is very helpful and nice. I recommend this insurance to everyone. Thank you Lisa Brant for everything.

matt woods

With a car insurance policy set to expire and little options for renewal at a reasonable price, Mallory Crossman was able to find affordable options for the coverage I required. Through her expert guidance she made the finalization process a breeze.Thank You Mallory

James Hutt

Brianna Lymburner was awesome!! Great quick and very friendly. Looked after my request. Highly recommend these guys.

pavalonh

Amy was such a help! Very friendly, gave me all the info I needed and was patient with my questions and things I didn't understand. Tooootally recommend!

Stanislav Gorovoy

Very good experience working with Duliban Insurance Brokers. My communication began with Amy Brown, Senior producer. She has very efficient, professional approach. Her quote was the best one on the market. The process of finalizing the deal was fast and streamlined. Highly recommended.

Matthew Johnston

They were very helpful in finding me insurance, thank you

Kirk Gordon

Amy has been more than fantastic to deal with! Always very prompt in answering my questions. As a first timer with Duliban, this is great to see!Cheers Amy!

Charlene McTavish

Holly was absolutely amazing to work with. She was so friendly and knowledgeable. Truly appreciate the time she took with me. She was able to greatly reduce my insurance costs while actually getting me better coverage. I would highly recommend Duliban.

Heidi Maharaj

I just had the pleasure of doing business with Holly Moore at Duliban and switched insurance carriers. Holly was extremely helpful at finding the best possible options for me and I am now paying less than half of what I was paying to an insurer that I have been with since 2008. She was also very responsive and could be reached immediately to answer any questions. My current carrier on the other hand made me wait on the phone for over an hour to cancel my existing policy. Night and day difference. Highly recommend Duliban for responsiveness and cost-effectiveness.

Angele LeVert

Holly has been so helpful and attentive - very pleased with her level of service and attention to detail 🙂

wayne porter

Amy brown was the individual I dealt with at Duliban iinsuranc. Of all the online quotes she was the only lone to follow me up and arranged for my policy, she was very polite easy to talk to and knowleegablei highly recommend her for your insurance needs

Marson's

Brianna Lymburner provided absolutely wonderful customer service while helping us update our home and auto policy. My mother-in-law recommended her to us, and I couldn’t be more grateful. Brianna explained everything so clearly, making sure we fully understood our policy and addressing concerns that hadn’t been met previously. She’s truly a breath of fresh air—professional, kind, and incredibly helpful. I’m so relieved to be solely dealing with her now at Duliban Insurance. Thank you, Brianna, for making this process so seamless and pleasant! Highly recommend her to anyone in need of exceptional service.

Damjan Stinson

Everything was done quick and easy and Mallory the broker who helped me was fantastic

STEPHANIE VIVEIROS

I contacted Duliban and had the pleasure to get quotes from Lisa Brant. Lisa provided me many different quotes as I was deciding in which vehcile I wanted to buy, she helped me through the process and I'm very thankful to Lisa.

Michelle Shedden

Great customer service and flexibility to speak with me

Sarah Jones

Bryana and Alex both helped us set up home insurance and were so helpful! Bryana got us started with quotes and answering all my questions as a first-time home buyer. She was quick with following through to help us stick to our quick closing timeline. We really appreciate her help!

Cornelia Watson

Great customer service, Lisa is very friendly and got back to us right away with a quote.

Sarah Smith

This was my first time getting insurance solo and Lisa made the experience so easy and efficient! She planned for present and future insurance claims and saved me from calling a bunch of places to compare quotes! Highly recommend 🙂

Abystalone Jose

Purchased Auto and home insurance from Duliban. Amy Brown helped me through out the process and she was so patient and kind to answer all my questions and got me a very good price. Saved me a lot of $$$ than my previous insurance which was ripping me off every month.Thanks Amy

Jenn Stokes

Very quick response and helpful responses

Jay KN

Excellent service. I'm Enjoying working with Duliban.

Stacey

Brianna Lymburner is the best.. my husband and I have both dealt with her and absolutely love how clearly she explains things to us. We appreciate how she makes us feel looked after in a small town way when that feeling is sadly lost in this world. We have been customers of this insurance company for a long time and we recognize the gem that she is. Thank you Brianna for holding us..Clyde and Stacey Dumoulin

Lisa Haynes

Amazing service, rates and broker!!!!!Warren was amazing!

Heidi Terryberry

Lisa Brant was amazing. It was quick and clear.

Frequently asked questions about Auto Insurance

You’ve Got Questions? We’ve Got Answers!

What is covered under my auto insurance?

Your insurance policy covers any injury or damage that may occur as a result of an accident, whether to yourself, your vehicle or others.

What can happen if I don’t have auto insurance?

Should you be in an accident uninsured, the other involved party can sue you for expenses which you will be responsible to pay out-of-pocket. In extreme cases, this can lead to the loss of your life savings and/ or potential jail time for operating a vehicle without insurance.

What is the cheapest policy that I can purchase?

Although not recommended, you can purchase an auto liability-only policy which covers bodily injury and property damage. This leaves you with the additional costs of repairing or replacing your vehicle in the event of an accident.

Does the colour of my car impact my premium?

This is just a myth! No matter the colour of your car, your premiums will remain the same.

What is the pay schedule on auto insurance?

Many insurance companies provide you with payment options, ranging from monthly to yearly.

Can an insurance company deny service to me?

If you have a DUI or serious at-fault accident on your driving record, an insurance company may refuse to provide you with a policy.

Does my credit score affect my insurance premiums?

If your credit score is high, your premiums will likely be lower than that of someone with a poor credit rating. Upon renewal, your most recent credit score may be taken into consideration.

How can I get a discount on my insurance?

There are several ways you can obtain premium discounts, including safety and security vehicle features, a clean driving record and high credit rating. Always ask your agent to review all available discounts to you.

Does it take long to file a claim?

Lucky for you, filing a claim has become quick and easy thanks to modern technology. Some insurance companies now offer an app you can use, however the standard procedure is to call and speak with an agent. This process takes about twenty minutes, and will expedite the claims process.

Do I need to purchase auto insurance?

Auto insurance is required by provincial law, meaning you must have insurance to legally drive. It is also mandatory for all new cars before a dealership will allow you to drive it off the lot. This is to ensure that in the event of an accident, the car will not be a total loss.

Who can I add to my policy?

Members of your household can be added to your policy, provided that you live at the same address.

What happens if I forget to make a payment?

The first time you do not make a payment on your policy, your insurance company will mail you a warning letter. If you miss another payment, the company may charge you a late fee, or in extreme cases, cancel your policy.

What is the deductible on an insurance policy?

The deductible is the amount you are responsible for covering before your insurance company will pay the rest. You select the deductible amount at the time of setting up your policy. Traditionally, amounts are $500 and $1,000 – but this is entirely up to you.

Can I change my policy at any time?

You may call at any time to make a change to your policy, however additional premium may be required if adding or increasing coverage. Reducing coverage may result in a refund subject to any minimum premium requirements.

Does my birth sex affect my premiums?

Statistical data has concluded that male drivers are more likely to be in a motor vehicle accident than their female counterparts, and as a result, males pay a higher premium than female drivers.

I drive a car that’s 20 years old - will insurance cover it?

When it comes to older vehicles, coverage is dependent on the condition of the car. Their worth determines their coverage, so in the event of an accident, most older cars are a total loss, meaning it would cost more to fix the car than it is worth if it can be fixed.

Get a quote today

Working with a broker guarantees your access to the best available insurance with the added benefit of personalized support. See for yourself and get a quote now.