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Small Business Insurance in Ontario

We know that as a small business owner, every dollar counts. Let us do the heavy lifting in finding the right policy to meet your needs and your budget, without compromising on protection.

Small Business Insurance

Invest Less in Insurance, And More in Your Business

Explore the world of small business insurance in Ontario with a team of pros on your side. We are your dedicated partners in securing the protection your business deserves, offering tailored solutions to shield your operations from the unexpected, and empowering its growth.

Types of Small Business Insurance

Small business insurance is suitable for various types of businesses, including but not limited to:

Retailers

Retailers Insurance

Small shops, boutiques, and stores.

Restaurants

Restaurants Insurance

Cafes, diners, and small eateries.

Professional Services

Professional Services Insurance

Consultants, freelancers, and small law or accounting firms.

Retailers

Retailers

Small shops, boutiques, and stores.

Restaurants

Restaurants

Cafes, diners, and small eateries.

Manufacturers

Professional Services

Consultants, freelancers, and small law or accounting firms.

High risk insurance

Artisans

Crafters, artists, and boutique manufacturers.

Artisans

Artisans Insurance

Crafters, artists, and boutique manufacturers.

Contractor Insurance

Contractors Insurance

Construction, landscaping and tradespeople.

Commercial Property Insurance

Tech Startups Insurance

Small tech companies and software developers.

Motorcycle insurance

Contractors

Construction, landscaping and tradespeople.

Ride sharing & Uber insurance

Tech Startups

Small tech companies and software developers.

Home-Based Businesses

Home-Based Businesses Insurance

Online retailers, freelance writers, consultants and more.

High risk insurance

Home-Based Businesses

Online retailers, freelance writers, consultants and more.

Car insurance in Ontario

Coverages

Did you know there are more than 11 types of insurance coverages to benefit small businesses? The nature of your work dictates what combination of coverage will make for your perfect fit.

General Liability

General Liability

This protects your business in the event of a product failing, or an injury occurring as a result of business activities. A number of small business claims fall beneath this umbrella, and therefore the majority of your coverage should be placed here.

Commercial Property

Commercial Property

Whether you own, lease or rent the property on which your business operates, you should provide insurance against any potential damage caused by natural disasters, water damage, and theft.

Commercial Auto

Commercial Auto

This protects your company vehicles, drivers, and any employees who may drive for your business at any point.

Professional Liability

Professional Liability

This coverage protects you in the event you make a mistake, such as offering bad advice, missing a deadline, or simply doing poor work on the job. This will cover the associated losses if the client chooses to sue you for any of the above criteria. Note: this relates directly to your services.

Cyber Coverage

Cyber Coverage

This coverage exists to protect you in the event of a data breach, and cover associated costs.

Crime Coverage

Crime Coverage

In the event that an employee were to steal data or products, this coverage would help mitigate associated costs with this form of employee theft.

Business Interruption

Business Interruption

Should an unforeseen event interrupt your ability to conduct business, this coverage will protect any financial loss during this timeframe.

Optional Coverages

Consider these enhancements for your policy.

Business Interruption

Business Interruption

Covers lost income and operating expenses if your business has to close temporarily due to a covered event (e.g., fire, natural disaster). Helps maintain cash flow during downtime.

Commercial Auto

Commercial Auto

Covers vehicles used for business purposes, including delivery vans, company cars, and work trucks. It provides protection against accidents, liability, and property damage.

Professional Liability

Professional Liability

Protects professionals (e.g., consultants, lawyers, accountants) from claims of negligence, errors, omissions, or inadequate professional services.

Cyber Coverage

Cyber Liability

Protects your vehicle from depreciation when deemed a “total loss”

Employment Practices Liability

Employment Practices Liability

Protects your business from claims related to employment issues, such as wrongful termination, discrimination, or harassment. Covers legal defense costs and settlements.

Directors & Officers

Directors & Officers

Shields directors and officers from personal liability in the event of claims related to their decisions and actions on behalf of the company.

Comprehensive Small Business Insurance

Running a small business in Ontario comes with its own set of challenges, from managing day-to-day operations to growing your customer base. However, one essential aspect that many business owners overlook is insurance.

Small business insurance is a crucial safety net that helps protect your company from potential financial losses arising from accidents, lawsuits, or unforeseen events. Without the proper coverage, your business could face significant risks that could jeopardize its long-term success.

What is Small Business Insurance?

Small business insurance is a type of coverage designed to protect businesses from various risks, including property damage, liability, employee-related risks, and more. These risks can come in many forms, from accidents on your premises to lawsuits filed by clients or customers. The right insurance policy provides financial coverage for your business, ensuring that unexpected incidents don’t disrupt your operations or put your company at risk of bankruptcy.
Small business insurance typically includes several types of coverage, such as:
  • General Liability Insurance: Protects your business from claims of bodily injury, property damage, or personal injury caused by your business operations or products.
  • Commercial Property Insurance: Covers physical assets like buildings, equipment, and inventory from risks such as fire, theft, or natural disasters.
  • Professional Liability Insurance (also known as Errors and Omissions insurance): Protects businesses that offer professional services from claims of negligence or mistakes that cause financial harm to clients.
  • Business Interruption Insurance: This helps replace lost income if your business is forced to shut down temporarily due to a covered event, such as a fire or natural disaster.
  • Workers’ Compensation Insurance: Covers medical expenses and lost wages if an employee is injured while on the job.

When Do You Need Small Business Insurance?

Every business in Ontario, no matter its size, should have insurance. But when is small business insurance necessary?
  • When You Have Employees: If you employ staff, you are legally required to have Workers’ Compensation Insurance in Ontario. This coverage ensures that if an employee is injured at work, their medical costs and wage loss are covered, protecting your business from costly lawsuits.
  • When You Own or Lease Property: Whether you operate from an office, storefront, or industrial space, your business property is at risk of damage from events like fires, floods, or theft. Commercial Property Insurance helps protect your investment and ensures your business can recover quickly from such losses.
  • When You Interact with Clients or Customers: If you run a business that serves clients or customers, whether in person or remotely, having General Liability Insurance and Professional Liability Insurance can protect you from claims of bodily injury, property damage, or negligence.
  • When Contracts Require Insurance: Many contracts, whether with landlords, clients, or business partners, will often require proof of insurance before they are finalized. Having adequate small business insurance ensures you can comply with these contractual obligations.

Advantages of Small Business Insurance

Having the right small business insurance in place provides several key advantages for business owners in Ontario.

Financial Protection

Insurance provides a financial safety net for your business. In the event of a lawsuit, accident, or property damage, insurance will cover the costs, including legal fees, settlements, or repairs, saving you from potentially crippling expenses.

Compliance with Laws and Regulations

Certain types of insurance, such as Workers’ Compensation, are legally required for businesses that employ workers. By securing the right coverage, you ensure your business complies with Ontario’s regulations, avoiding fines and penalties.

Improved Business Reputation

Having adequate insurance shows clients, customers, and business partners that you are a responsible and trustworthy company. This can give you a competitive advantage when negotiating contracts or forming new business relationships.

Peace of Mind

Running a small business is stressful enough without having to worry about the risks associated with everyday operations. With the right insurance policy, you can focus on growing your business, knowing that you’re protected from unforeseen events.

Support in Case of Disasters

If your business is forced to shut down due to an insured event (like a fire or flood), Business Interruption Insurance helps cover lost income, enabling you to continue paying bills and wages until operations can resume.

How to Get Small Business Insurance in Ontario?

When you decide to protect your business with small business insurance in Ontario, the process can seem overwhelming. That’s where working with a small business insurance broker can make all the difference.

Brokers can help guide you through the process of choosing the right coverage based on your business’s unique needs and risks.

Here’s what you need to do to get started with Duliban Insurance Brokers:
  • Assess Your Business Needs: Every business is different, so the first step in securing insurance is to assess your specific risks. Do you own property that needs coverage? Do you have employees who might require Workers’ Compensation Insurance? At Duliban Insurance Brokers, we can help you identify your business’s unique risks and tailor a policy that fits your needs.
  • Get a Small Business Insurance Quote: Once we’ve assessed your needs, you can easily obtain a small business insurance quote from us. We offer competitive rates and access to a wide range of insurers, ensuring you get the best possible coverage at an affordable price.
  • Review Your Policy Options: With Duliban Insurance Brokers, you have access to multiple coverage options from top-rated insurance providers. We’ll guide you through your choices, explaining the different types of insurance available and recommending the best solutions for your business. Whether you need comprehensive liability protection or specialized coverage, we’ve got you covered.
  • Customize Your Policy: Every business is unique, which is why it’s important to customize your policy to match your specific needs. Our experienced team will work with you to ensure your policy includes all the essential coverage while helping you avoid unnecessary extras that could increase your premium.
  • Stay Protected and Informed: As your business grows and evolves, so will your insurance needs. Duliban Insurance Brokers is here to provide ongoing support and ensure that your coverage stays up to date. We can also help with policy renewals and adjustments to ensure you’re always protected.

Why Choose Duliban Insurance Brokers?

At Duliban Insurance Brokers, we are committed to helping small business owners in Ontario find the best insurance solutions. Here are some of the advantages of working with us for your small business insurance needs:
  • Expert Guidance: Our team of experienced brokers specializes in small business insurance. We understand the unique challenges Ontario businesses face and can recommend coverage that aligns with your needs.
  • Competitive Quotes: We work with a wide range of insurance providers to find the most competitive rates, ensuring you get the best value for your insurance dollars.
  • Tailored Service: We take pride in offering service that’s customized to meet your individual needs. We take the time to get to know your business, offering tailored solutions that address your specific risks and coverage requirements.
  • One-Stop-Shop: From assessing risks to securing a small business insurance quote, we handle all aspects of your insurance needs, so you don’t have to worry about navigating the complex insurance landscape alone.
  • Local Expertise: As a local Ontario-based insurance brokerage, we understand the specific laws and regulations that affect small businesses in the province. This guarantees that you remain both compliant and safeguarded at all times.

Contact Us Today

Protecting your business with small business insurance is one of the most important steps you can take to ensure long-term success. Whether you’re just starting out or have an established company, the right coverage can provide peace of mind and financial protection against the unexpected.

At Duliban Insurance Brokers, we make it easy to get the coverage you need. Contact us today to receive a personalized small business insurance quote and take the first step toward securing your business’s future. Working with an experienced small business insurance broker like us ensures that your business is in safe hands, so you can focus on what matters most: growing your company.

Frequently Asked Questions

We have collected the most relevant questions and answers about small business insurance in Ontario for you.
Why is small business insurance important?
Small business insurance is vital for safeguarding your business against financial risks. It helps cover potential losses from accidents, legal claims, property damage, and other unexpected events, ensuring the long-term security of your business.
What factors determine the cost of small business insurance in Ontario?
The cost of your small business insurance depends on various factors such as your industry, the size and location of your business, your chosen coverage limits, the deductible amounts, and your claims history.
What are some ways to lower my small business insurance premiums?
To lower your small business insurance premiums, consider implementing safety protocols, maintaining a clean claims record, bundling multiple insurance policies, and comparing quotes from different small business insurance brokers to find competitive rates.
Can I adjust my small business insurance as my company expands?
Yes, it’s crucial to regularly review and update your small business insurance as your company grows. Expanding your business often means your insurance needs will change, requiring adjustments to ensure you’re fully protected.
Is workers' compensation insurance required if I have only a few employees?
Yes, in Ontario, even businesses with only a few employees are required by law to provide workers’ compensation insurance. This coverage protects both your employees and your business in case of work-related injuries or illnesses.
What steps should I take to obtain a small business insurance quote?
At Duliban Insurance Brokers, getting a small business insurance quote is simple. You can either contact us directly or use our convenient online tools. We take the time to assess your business’s specific needs and provide customized coverage options that fit your requirements.
What are the benefits of working with a small business insurance broker?
When you work with Duliban Insurance Brokers, you benefit from our industry expertise and access to a wide range of insurers. Call us at +1 855-385-4226. The manager will answer all your questions and help you with the small business insurance quote.
How long does it take to get small business insurance in Ontario?
At Duliban Insurance, we strive to make the process of securing small business insurance in Ontario quick and hassle-free. In most cases, we can provide you with a quote and finalize your coverage within just a few business days. With our experience and efficient service, you’ll be protected in no time.

We work with 20+ top insurance companies

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Our Reviews

What you say matters to us

We are proud to have a 4.8 Google rating with honest reviews from over 600 client experiences.
Duliban Insurance Brokers
Excellent
4.8
Based on 1099 reviews
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Alex was amazing! She was able to walk me through the process and even helped me find details about my home that I didn’t know. She was so pleasant and patient while I worked through my details.
Big thanks to Hilary Phelps for continued support and encouragement 🙏🏻🙏🏻🙏🏻🙏🏻
Lisa Brant is excellent. Superb patience, effort and attention to detail.
During the process of replacing our vehicle with a new vehicle I was able to speak with Brianna Lymburner. She was able to answer all my questions and provide me with information in a very timely manner. She made the process easy and stressless. Thank you Brianna. I will be in touch with you without hesitation if the need arises. A great experience dealing with you. Thank you!
Had a referral from my sister to get an insurance quote from Trevor Greenizan. My rates had increased substantially from last year and I wanted to shop around. So glad I contacted Trevor. He is knowledgable and professional . Was able to give me a great rate for all our insurance needs. I have already recommended him to my family and friends.
Very happy with the experience getting signed up with Duliban Insurance Brokers and thank you very much to Alexandra Shortridge for making it an easy process!!!
Attended the Welland location and was served by Senior Producer TODD MINOR in a very professional way. He provided information I was not aware to even ask, and with much attention to detail. A pleasant experience feeling my business is in capable hands. Thank you for your assistance.
Great customer service! My Rep Lisa is a great help, they were able to lower my rate significantly
Hillary is a great person to help you thanks for the great experience
I was quite impressed with the experience and the insurance rates quoted. Bryana was very accommodating. Would definitely recommend.
I met with Lisa Brant to discuss auto insurance. She was extremely helpful and informative about combining my auto and home insurance, which I did. Very happy to be saving money. Lisa made the whole process painless!! Thank you, Lisa
Highly professional and full of knowledge the one and only “ Warren “ . 👍👍
Warren Drake, Thank you so much for your help. Your knowledge and expertise made the process smooth and easy to understand. It was very comforting that you know exactly what was my need with all the details you mentioned you save me a lot of money so thank you so much for your help.
Bryana was very supportive and professional during the process of getting a tenant policy for the very first time.
Great experience- I worked with Lisa sorting out insurance coverage for my first car. She went above and beyond to ensure I was quoted with an accurate and reasonable price. Initial quote was quite large but Lisa took her time and effort to find an affordable price. Couldn’t be happier with the experience I had with Lisa at Duliban, I highly recommend their services and if you have the pleasure of working with Lisa I’m confident you will be offered something you are looking for.
Bryanna at Duliban is amazing. She is patient, kind, responsive, and overall very genuine. I’ve been with Duliban for over two years now, they have assisted me in every way possible and have always been easy to work with. I would recommend them to anyone and I’m very grateful to have a team like this to help me with my insurance needs.
Warren was so helpful setting me up with car insurance. He made the entire experience quick and stress free. Thank you for your patience and all of your help!
After an unfortunate incident, I purchased a new vehicle. My previous insurance company quoted me an astronomically high rate.After being referred to June Sabbo, and Duliban Insurance by a family member, June had not only found me a much more reasonable rate, but also took the time to review and explain all the different options.At the end of it all, I ended up with better / more insurance coverage than I had with my previous company for the same rate as I was paying on a 5 year old vehicle.Highly reccomend June, and Duliban Insurance
Lisa was great, I’m very happy with her customer service and I got to use my EV discount. Will definitely use her again and I want to move over all my other Insurance over come time for renewal.
One of the most satisfying experiences I have in a long time. Hilary was very knowledgeable and professional. Hilary was able to address all my needs and followed up with me to make sure everything was done correctly and to my satisfaction. A job well done Thank you.Robert cockell
I had the pleasure of working with Brandan Ermacora. Professional, considerate and very helpful!
June was an absolute pleasure to work with. Her kindness, respect and professionalism was greatly appreciated. Thank you for showing me that exceptional customer service is very much alive at Duliban Insurance Brokers.
Brandon is great to talk to and goes out of the way to seek information. Thank you Brandon
Excellent help is what I got, thank yous!!!
Super friendly, very quick responses on questions and extremely adaptable with my busy schedule. I 100% recommend!
I recently moved my personal car insurance from my previous broker to Duliban Insurance Brokers. Hilary Phelps made this transition seamless. Very informative and quick acting. Thank you Hillary and Duliban for your exceptional service.
Absolutely wonderful service. Amy made signing a new marine policy an awesome experience and exceeded all expectations!!John
I recently bought home and auto insurance through Duliban insurance. My agent was Hilary Phelps. I received excellent customer service with Hilary providing several options prior to purchase. I would recommend Duliban Insurance as a company to do business with.
How fast and clear she was, absolutely amazed me she is so professional and responds in such a timely manner. I am so happy to become a new client and can't wait to continue!
I recently had the pleasure of working with Amy Brown, Senior Producer at Duliban Insurance Brokers, and I couldn’t be more impressed! Amy’s professionalism, dedication, and expertise truly set her apart. She went above and beyond to find the best insurance solution tailored to my needs, explaining every detail clearly and making the entire process seamless and stress-free.Amy’s exceptional communication skills and genuine care for her clients make her an invaluable asset to Duliban Insurance. I highly recommend Amy and the team at Duliban Insurance Brokers to anyone looking for personalized and reliable service. Thank you, Amy, for your outstanding support—I’m a customer for life!
Amy at Duliban is a great broker and is willing to go beyond expectations to help you find the best price for insurance. Thank you Amy.
The Quality of service and great work provided found me much better deal on my insurance. Last my a big shout out to Amy Brown for being an amazing broker 🙂
Bryana was amazing to help me find a insurer in such a short time and hopefully the best price, I definitely do recommend Duliban to all my family and friends.Thank youAngela
Efficient and professional, thank you for the great and friendly service!
An exhausting and terrible accident and claim and Brandon came to my rescue. He is prompt and thorough and I'm super thrilled with his attention to detail.
I enjoyed meeting with you I felt very comfortable and I wasn't nervous. You were very helpful.
Despite my poor hearing and speaking of English, She was very patient and kind enough to slow down and break it down for me. I really appreciate it.
Was a pleasure working with Todd. He was very knowledgeable and thorough every step of the way. Any questions or concerns I had he answered promptly and made sure I understood the policy.
Hilary was amazing to work with: she was responsive, quick and thought outside the box. She has been the best insurance broker we have had. We highly recommend her!
A great price, very knowledgeable, and excellent and efficient service.
Alex was thoroughly engaging, concise and quick as we needed coverage within a specified time frame. No hesitations in recommendations for her and the company as a whole.
I was completely impressed with their professionalism and customer service .their staff is not only friendly but also respectful and highly skilled.I got a good price on my car. 🌹
Great, fast, and friendly service! June made the entire process smooth and stress-free. Highly recommend!
Hilary Phelps was absolutely wonderful to work with and very helpful setting up my policy
Warren and the team were amazing! They really spent time speaking me with and listening to my wants and concerns for my auto insurance. The customer service and communication was kind, respectful, and they were able to assist me and send me on my way within the same day! Very efficient and timely. Thanks Duliban for my experience and look forward to keep working with you guys for the future.
Quick and friendly service
June was a wonderful help assessing what I needed and gave me a great price. She made the whole process painless and very quick!
professional fast accuracy satisfaction
June S. was an absolute professional and a pleasure to deal with throughout the whole process of insuring my auto and home. She took the time out of her schedule (even helping me out on her own personal time I believe). I highly recommend Duliban for anyone that wants amazing service and good rates.
I had a fantastic experience working with Amy at Duliban Insurance. She was incredibly courteous and thorough, making the entire process smooth and painless. Amy took the time to understand my needs and ensured everything was handled seamlessly. Big shout-out to her and the entire Duliban team for their continued support of everyday Ontarians like myself and their commitment to the community as a whole. I’m grateful for their dedication and highly recommend their services to anyone looking for a reliable, supportive brokerage. Thank you, Amy, for going above and beyond!
I have filled out quote for car insurance and next day Alex were contacted me. She found the best option for me in a compliance with my requirements. She get paperwork done very fast so next day I have signed them. Also Alex offered me help with cancellation mine current policy so everything run smooth and fast. I’m so thankful to Alex for her patient and professionalism.
Amy did a great job of finding me affordable insurance in a quick time period. Fantastic job!
Brandon Ermacora is awesome! We were literally at the dealership picking up a new vehicle and we had forgotten to arrange insurance beforehand. A call to Duliban and Brandon had us sorted with insurance almost immediately. I am extremely appreciative and very impressed. Thank you!
Very friendly service. Thank you!
Amazing experience with Duliban and Warren!! Warren Drake is so knowledgeable and friendly, his expertise helped me secure insurance that was right for me! His promptness and attention to detail is so appreciated! Highly recommend!!
Alex was friendly, knowledgeable and efficient. She was able to secure insurance that we were happy with while still saving money!!
Amy Brown is very helpful and we had some questions that she dealt with straight away. Experience was top notch, excellent service... Thank you Amy!
Quick and easy! Warren Drake assisted me in securing car and tenant insurance, and I could not be happier! Warren was delightful and took the work out of looking for the best deals myself. 10/10.
Very friendly very helpful
Very professional and helpful. Provided a quote the same day. Thanks
Amy was great to deal with.
Very helpful and clear communication.
Warren has been great in helping me get a great deal on a new auto/home policy.
Warren was extremely helpful in getting the best rates on a new truck! 10/10 would recommend
Great service! I had an amazing price on car insurance in 10 minutes! This new policy has saved me $120/month! The broker I dealt with was very knowledgeable and personable. Definitely worth a look to see what they can do for you!
June was quick, helpful and friendly. I’ll be recommending them to friends and family 🙂
We spoke with WarrenHe was very pleasant to speak with.Great customer service.
Duliban provides an incredible insurance experience, everyone you talk to is extremely helpful and has your best interests in mind. I have dealt with Bryana for the majority of my interactions and she goes over an above when it comes to customer service. I highly recommend this company. They are all Rock Stars!!!!
Amy was very patient and diligent! Found us a great rate and quick turnaround time!
Amy at Duliban Insurance Brokers was very helpful and I highly recommend people to reach out to her for a quote before paying their renewal. You will be amazed at what they can do for you. Thank you
Amazing friendly service Amy was great to work with and got me set up quickly thank you very much for all your help!
In Oct'24, I engaged Amy Brown at Duliban Insurance Brokers to seek insurance renewal for my house in Niagara Falls, ON and she provided a prompt and excellent service, and I finalized the insurance with Intact at a much competitive rate than my current insurance broker and insurance company in Toronto.The online portal of Duliban Insurance Brokers makes it easy to manage the Policy.
After purchasing our old insurance company of 30 years, there’s always a concern about continuation of a service level. Our new contact at Duliban, Tia, helped me while buying my new car and responded quickly to my questions and requests and sent the paperwork electronically so that I could pick up the vehicle early. She was very accommodating and friendly to deal with.
My experience was very good. Warren Drake gave me a great price on home and auto. The process was quite easy to switch over. Warren was always in contact with me during the process. I would recommend Warren and the people of Duliban insurance
Switching was easy and my broker (Bryana) was able to get everything sorted to make my new policy affordable and just right. I definitely recommend Duliban.
Tia was awesome and very helpful. Very happy with the service.
a Big Shout for Hilary for going extra mile to provide quote & getting documentation done in a clinical manner. An overall pleasant experience
Hillary has been extremely helpful getting us set up with insurance after a nightmare experience with Allstate.
Amy did a fantastic job at finding me the cheapest insurance possible. I had talked to 6 other insurance companies, or brokers, and she was the only one that found and told me that i had something on my file that shouldn't have been there.Amy was very personable, thorough, and friendly during the process.Thank you very much Amy.
Hilary was fantastic with getting me taken care of as quick as possible . So grateful for all the assistance provided .
Such a pleasure working with June on my vehicle insurance. She paid careful attention to my needs and the policy is what I wanted.
I recently contacted them for a quote, and the representative who assisted me, June, was exceptionally kind and professional. Her customer service was perfect, and the quote they provided was fantastic. I would highly recommend this company!
Quick and painless, saved on my premium and got a better policy as well!
I contacted Bryana about a quote for our home and trailer insurance. She was quick and very thorough with us getting us the correct quote we needed. She saved us a pile of money and was very professional. Thank you so much Bryana for your attention to detail and for putting money back in our pockets. I will definitely be encouraging others to contact you!
Bryana Brunette was so helpful getting my car insurance up and going today. I needed it done for today before my day shift in the morning. She was busy with other clients but made sure she took care of everything and sent the proper documents and instructions for me to get things done on my end. Thank you for your professional and understanding to the importance of it being finalized for me today. Thank so much Bryana
June Sabo was great in every way! Very quick, efficient and pleasant experience. Thank you!
Great customer service
Amy at Duliban Insurance has been absolutely wonderful. After my old insurance broker did me wrong, Amy ensured I got the best rate possible and was super patient with me when gathering all my information. Great experience !
My daughter recommended Duliban insurance brokers to me as I was looking for home and auto coverage, Hilary Phelps from Duliban was very helpful and professional, would definitely recommend to friends and family.Thank you Hilary
When I first called Duliban I had to cancel due to a family issue..Warren Drake was very understanding..about 2 weeks later I called him to see if we could arrange to get a car and house quote.Warren was fast efficient and his positive suggestions made my decision to allot easier to make.Thankyou Warren for taking the time to explain everything.Paula L Potter
Friendly and easy to work with!!!Thank you!!!
Really enjoyed my experience with Amy. She was very kind and helpful providing the best insurance rates.
June made the process very easy. I would recommend a call to her for your insurance needs.
Very responsive to my request, will definitely be shopping more insurance through Duliban’s
Great service, efficient and friendly!
June was an amazing help and very patient and courteous with me every step of the way. I cannot thank her enough for her help in securing me the lowest price possible on my car insurance.
I had the best experience at Duliban! Fast, efficient and friendly service. Very professional and so very helpful! Thank you Hilary!
It was a great experience quick and simple with no issues whatsoever with getting set up with them
Quick service from Duliban team , Bryana was great.
We just became part of the Duliban "family". June was very helpful and professional in putting all our requirements together completely and in a more than timely manner! Refreshing to deal with someone who "can" instead of "can't"... and LOCAL.
I dealt with Amy for my home and auto insurance. She was super helpful and a pleasure to deal with. She helped me get a very reasonable rate and the communication throughout the entire process was great. Very happy with my decision to contact Duliban.
She found us the best rates,She was kind and very helpful! We would recommend Amy !
Received excellent service from Amy Brown in setting up auto insurance - thank you!
A friend referred Duliban to me when I was looking for auto insurance. I had a wonderful experience working with Bryana…she was so pleasant and knowledgeable during our interaction. From the moment I called, I was greeted with happy sounding people…people who obviously enjoy their role with customer service. Thank you again and I will highly recommend your services.
Duliban has been my broker of choice for years and with every interaction my experience has been amazing. The staff are friendly and address any communication very quickly and efficiently.
Hilary was great! Quick easy and efficient!
I have been quite disappointed with several of the staff at this insurance broker, but Maria Fonseca was excellent in her role and provided unexpectedly efficient and friendly service. I would recommend asking for her if you want to be very satisfied.
Warren was awesome at getting me a policy for my new ride! He explained everything thoroughly and answered any all questions with confidence. I cannot recommend him enough. Duliban has been amazing to deal with.
Amy was absolutely great. Made things fast and convenient for me so I could get everything I needed done in 1 day
Jane Hanna was polite and prompt in responding to my inquiries and vehicle insurance required changes. She is always a pleasure to deal with. Richard Jacob
Shopping for insurance is never fun but Amy made it so simple and was a tremendous help. Can’t thank you enough Amy!
Very helpful..got my documents emailed immediately. Thank you
The people that work in this office in Beamsville are incredible. They helped us navigate a claim and were kind and compassionate while we were distressed. Sheri you are awesome!!
Looking for a face to face quote for both house and auto insurance and dropped in to Duliban insurance on King St in Welland. I was quickly introduced to Amy Brown and we went to her office. Amy was very knowledgeable and professional in providing the information that I was looking for. There was one piece of information that I did not have and she could not retrieve electronically. She promised to get the information and send to me electronically which she did. My follow up questions were responded to quickly. Of the quotes I obtained Duliban were the best. I will be purchasing my insurance with Duliban. Amy has also informed me of their on line portal which will provide me quick access to my insurance need needs such aa online filing of a claim should the need arise.I would not hesitate to recommend Duliban Insurance agency and the services of Amy Brown for your insurance needs.
Hello Friends and fellow insurance seekers. I am here to tell you that you will be making THE choice that you are looking for in an insurance company. As a new customer with DULIBAN, I have the pleasure of understanding all I need to know about how to be safe on the road, with Duliban’s wonderful agent JUNE SABO. She helped me with all my questions before I even needed to ask them And More! June is the type of person who lets you feel you have made the right choice and know you joined a friendly family who cares about their customers. Very fair rates. Easy conversation. And always there when you need help. Thank you JUNE, and all the team at Duliban for getting me out on the road safely. Brad Beachin, St. Catharine’s, Ontario, Canada.
Maria was professional and knows her stuff.I am completely satisfied and would recommend her to my friends and relatives.But I think you need to change your phone answering system as well as the VOIP . Not up to Industry Standards.
Worked with Duliban to get the best and most affordable home insurance policy. Amy was great to work with and made it a quick and easy process to lock in our new home insurance!
I and my wife have been clients of Todd Minor for more than 15 years. We now have Maria Alvarez filling Todd's shoes We wanted to say that although we miss Todd Maria has done an excellent job in looking after both our auto and home insurance needs. Thank you for going the extra mile for us Maria
I had a good experienceThanks for your helpHenry
Amy Brown was very helpful and advised me about my insurance needs. I started two policies with the company.. one for my dwelling and the second for my sailboat. I have two automobiles that will require new policies when the existing ones expire.
Jane Hanna was absolutely accommodating and so very helpful. What would have taken me forever, took her mere minutes and I'm so appreciative of her time and pleasant demeanor. Thanks, Jane. You're wonderful
Jane was able to help me to the best of her abilities and set me up with an insurance plan later this year which will give me more savings.
Bryana was very helpful and well informed in helping me find a policy that was suitable for me. She is very professional and I would highly recommend her.
Hilary made getting affordable car insurance quick and easy, I would highly recommend her to anyone in the market for any insurance.
Very pleased with the service ,and also getting everything done promptly. Very satisfied .CheersDan Kring
Great service! Andrew is extremely helpful!Thanks team.
June was very thorough. Spent a lot of time with me going over different options of different policies and did not rush through any of it at all. We are incredibly happy with the customer service and the rates that we were given.Thanks June!
Hillary has been extremely helpful. In my eyes she has gone above and beyond to help me obtain the cheapest possible insurance that I could find. Look forward to being able to work with her in the coming time that I am a client just pick number one two
Jane Hanna Was super helpful, was stressed out and she addressed and fixed my issue
Amy was great to work with right from the start. Very professional. Answered all my questions and took the time to explain all of m y coverage.
Hilary was great to work with. She helped set my husband and i up with home and auto insurance. Highly recommend.
Always enjoy working with Duliban, been using them since my first car. Todd just helped me out with insuring my bootcamp business and the process went well with consistent communication. Thanks, again team!
Jane always goes above and beyond for her clients! She is quick to help, thoroughly explains anything that a client may not understand, and is very kind and personable! I will always go to Jane for all of my insurance policy needs! Thanks Jane 😊
I thank Maria A. for all her time reviewing our policy and finding the best possible rates for us. She was a pleasure to work with.
Really helpful and insightful when obtaining insurance
I did a sibstitution of vehicle through the Dunnville office with Jane.Jane did a fabulous job, doing everything efficiently and correctly.Jane sent the required confirmations to my dealer right away. They were very satisfied with the information.Great job Jane! Many thanks, Perry
Warren, my Duliban Insurance representative, was extremely helpful, thoughtful and diligent. Thoroughly making sure I was happy with insurance that totally fits my needs. Thanks so much!
Amy Brown was a big help in myself making decision to switch to Duliban Ins. Brokers....
I will give positive feedback on the competitive rates that were provided by this insurance brokerage, however, I've never had such poor quality customer service and the only reason I have renewed with them this year is because I didn't have enough time to quote with anyone else. I won't be in this position next year.I just received a call from Jason (business owner), we had a very constructive conversation and I feel satisfied that business will run more smoothly moving forward. I sincerely appreciate his time and attention to the matter.
June Sabo, at Duliban Insurance Brokers, handled my house insurance flawlessly. She asked all the right questions and was well versed in the intricacies of insuring an older home. It's so important to have the proper coverage and June quickly and effectively fulfilled all of my insurance requirements. Plus, she was lovely and friendly.
Very prompt service. Pleasant to talk to. Looking forward to dealing with Duliban Insurance.
My many years with Todd Minor and company (Duliban Insurance Brokers) have been nothing but excellent. I have always felt supported in any request. Any situation or question has always been handled effectively and dealt with as a good question. I have always received information that was important to know but I may not have asked about it. They value you as a customer and share their expertise so that you can make the best possible choice.This company and it's people that make it work are highly recommended. It is a healthy and balanced blend of personal contact and electronic access.
Went online for a quote Duliban was over $700 cheaper!!
June took the time to review my current policy. She provided me with an upfront and honest assessment of my insurance needs. Highly recommend setting up an appointment for a review of your insurance needs. 👍
Thanks to Amy Brown for arranging our insurance needs in a timely and professional manner.
My Dad is insured with Duliban and was having trouble with a claim through CAA Sheri in their claims department was able to assist me in re-opening his claim and hopefully we will now get thigs resolved. I am grateful to her for her fast and supportive communication and customer service skills.
Great company and agent. I set up a phone appointment and they called me at the time I wanted. Very friendly and nice to talk to. I had my policy with no issues in a timely fashion. Definitely will get quotes on my other vehicles when my other policy comes due. I am going to let family and friends know as to my experience with you and the money I saved. Which I saved alot. Thank you for making the transition fast and easy
Hilary was great thanks!
Hilary exceeded my expectations when looking for new insurance, The wonderful customer, service and assistance received is what made me decide to go with this company. Thank you Hilary for making this a smooth transition
Super helpful, fast, and efficient. Good rates as well.
Very professional. Prompt response. Would recommend. FYI the person I dealt with was June
I have had a experience working with Adam and Sanden from Duliban insurance. Very responsive and accommodating for my business insurance needs. Would recommend them to any business!
Hilary was fast and professional with my quote.
My experience with Duliban was exceptional, June was very friendly, she got me the insurance I needed quickly and efficiently!
Very friendly efficient service provided by Hilary Phelps. Highly recommended!
Best experience I every had with an insurance company. Amy is the most efficient and professional agent I every came across. I could not recommend more. Reach out and you will not be disappointed! Big thank you!!!
They have always been very helpful. Provide a good service.
We recently switched our home and auto insurance and are very happy with our decision. Eric Didemeus was instrumental in helping us make the move.
Duliban Insurance has served my insurance needs very well. I like the family type atmosphere that they have. Most insurance brokers treat you like a number with poor customer service. I have recommended them to friends and family.
Troy Blackledge from Duliban was very helpful with finding the best car insurance rates for me. I am also very impressed by his fast and detailed replies.
Always professional knowledgeable and welcoming with any of business or personal insurance needs
Excellent pricing, great thorough explanationsYou won't be disappointed.
An insurance broker is an insurance broker but what makes Duliban stand out is their customer service!! Tammy Lemire really drove it home for me and saved me alot more than a few bucks. Great experience and definitely recommend calling them!
Duliban is amazing but mostly because of their people. If you want a rockstar agent, Tammy Lemire is the one! She is knowledgeable, transparent, has amazing follow up and communication. I could go a year without speaking to her and send an email and it was like she had just spoken to me yesterday. Very professional. I’m treated more like family than a customer. Thanks Tammy!
Jane and Tammy were very helpful and did a fantastic job assisting me
I would like to thank Warren for going above and beyond in securing my home insurance. Warren worked tirelessly to meet my deadline. I am happy to recommend Duliban.
Always prompt service, have been withthese guys 50 years.
Top notch Insurance brokers that went the extra mile. My Insurance company left me hanging for many days after my accident and let's just say there approach was reflecting their very very poor service. Duliban professionally directed me and did what ever it took to make things right. If it wasn't' for Duliban not forgetting about the most important person, that is the customer, my insurance company would have lost one. They could learn a lot from Duliban on how to look after a customer and show them that you care. A special Thankyou to their Senior Customer Service Professional "Tammy".Drive Safe!
Nice and professional people.
Ask for Amy she is the best and easy to work with!!!100% Recommend
amy brown is too helpful and she provided me best and cheaper deal
Mike was very responsive, friendly, professional, and easy to work with. Got a quote within minutes and was so pleased with the service, we moved both our auto and home insurance over.
I was looking for insurance quotes on The Lowest Rates website and was directed to Duliban Insurance.I talked to Amy Brown and received great profesional service and good rates also.
I appreciated Amy's quick response and friendly helpful attitude when we inquired about property insurance. She was able to give us what we needed the same day that we called!
Great service and price
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