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Our Reviews

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Excellent

Duliban Insurance Brokers4.8

Based on 1840 reviews

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Barbara Colbey

1 day ago

June Sabo cut our car insurance costs in half with the same and some better benefits.

mat mcColl

1 day ago

Very great to deal with, they went above and beyond to make sure coverage was put in place when it was needed. Very friendly and easy to deal with!

Yonatan Samiel

1 day ago

Amy Brown is a very talented person, she's the best

Janette Holtzman

2 days ago

June was a pleasure to talk to. She set everything up for me and made sure my insurance was in place on the day I picked up my new car. Easy process and friendly service. Our family has been happy clients of Duliban for many, many years!

Helena Vis

5 days ago

Working with Duliban makes getting insurance so easy, and June has always been so helpful and quick! I would definitely recommend!

Joleigh Spadafora

5 days ago

Amazing people, so thoughtful, passionate, patient and great to talk to. They did great work finding me a great insurance for home and auto.

Bill Thompson

5 days ago

Joseph was super helpful getting our business insurance up and running

Cassidy Heil

6 days ago

Really helpful, great service!

Ndongala Masiandoki

1 week ago

I was shopping for the insurance more than a year but I come a cross with the lady name Alex she’s amazing she promised me she definitely get mes better quote regardless my situation and she did it she talk nice smooth and polite I appreciate her I will definitely recommend my friends to her if they need insurance thank you Alex shortridge

Janice Carr

1 week ago

Like everything that Alex has set up for me.

Emil Bistrian

1 week ago

My experience with broker LISA BRANT was very good.She give to me profesional information i needed to find a competitive rates.The services was friendly,fast,eficient with good result.I recommend with pleaser this Duliban company and in special broker LISA BRANT.Thank Lisa.Emil from Kitchner.

Caroline Bacher

2 weeks ago

I had a great experience with Hilary Phelps at Duliban! Hilary was prompt, answered my questions, and got me a fantastic rate! Thanks so much!

Robert Fulton

2 weeks ago

Hello I have been a Duliban client for years. Recently I was doing business with Alex Shortridge and I must say I was impressed with her attention to detail in providing all the information that was required to add another property to my current profile. Also I might mention her custom service skills were excellent. Thankyou Alex
Best

Robert

Jess Park

2 weeks ago

I worked with Amy Brown, and the experience was very positive. She was very responsive, knowledgeable, and easy to work with. Highly recommend!

Chris Mazzuca

2 weeks ago

I had such a great experience working with Hailey-Jane at Duliban Insurance Brokers. Her communication was honestly the best part of the entire process. She was quick to respond, clear in her explanations, and always kept me in the loop. I never had to chase her down or wonder what was going on.

She made everything feel easy and straightforward. You can tell she genuinely cares about doing things properly and making sure her clients feel comfortable and informed.

Professional, responsive, and incredibly reliable. I would absolutely recommend Hailey-Jane to anyone looking for top level service.

Hector Benavidez

2 weeks ago

Mrs. June was very helpful looking the best insurance for me thank you.

Andrea Lobeck

2 weeks ago

We have used Duliban insurance as our broker.

I had an amazing experience with June. She is very knowledgeable and very professional to work with. She answered all of our questions and addressed all of our concerns.

I would highly recommend to go with Duliban Insurance.

Travis Connors

2 weeks ago

Called in to have a change on policy with the help of Hailey-Jane Hyatt service was outstanding 5 star for sure

Henry Ngo

3 weeks ago

June was fantastic to work with! She managed to get me a very competitive rate that beat out my previous provider. The transition to my new policy was seamless, and she handled all the paperwork and specific effective dates perfectly. Highly recommend her if you’re looking for great coverage at a better price.

Irene mackenzie

3 weeks ago

Great service and very knowledgeable. Worked to get me the best price. A pleasure to deal with! Thanks Mallory

Hoosham Baker

3 weeks ago

Had a very positive experience with Warren from Dublian. He helped my situation step by step and got me an excellent quote. Lifesaver 10/10

C Vdberg

3 weeks ago

Lisa Brant was a great help and saved me lots!

Luke Harris

3 weeks ago

Very attentive to details, throughly explained all options and provided the best advice and savings for my immediate needs. Highly recommended.

Rick Perry

4 weeks ago

Excellent service and communication!

Shay BK

4 weeks ago

As a new homeowner, I had lots of questions and Lisa made everything simple and easy to understand. Lisa was quick to respond and took the time to address all my concerns. Great experience overall! Thank you again

Sarah Seguin

4 weeks ago

Alex was great to work with! She was very knowledgeable and helped me get the best deal for car insurance. Highly recommend Duliban Insurance Brokers.

Vince Azarnush

4 weeks ago

Great brokerage. Ryan Gosnell was very helpful!

Melissa Harker

4 weeks ago

June Sabo provided me with so many options when changing our auto and home insurance from TD. In the end, she saved my family close to $5000/year by going through and assisting with the selection of a new provider. June went above and beyond. Very pleased with choosing Duliban and working with June. Thank you.

Jose Guzman

1 month ago

Great experience Mallory Crossman make the process of getting insurance for my car and tenant package easy and very professional. Thanks so much.

Rintin Brooks

1 month ago

I could not be more grateful for June's 5-star service in finding us the best policies and prices within an unreasonably tight timeline.

Moreover, June should be an insurance-for-dummies instructor. I learned more in three days from her clear, cogent explanations than I had ever understood in my 36 years of being insured.

She shared her expert knowledge of a baffling industry to help me navigate within it not just now, but in the future as well. For example, she is the first to ever explain that if I have an at-fault collision with an insurer who offered first-incident forgiveness, but then I leave that insurer for another (within x number of years), the forgiveness doesn't carry over to the new insurer - and boy howdy, the new insurer does NOT care how minor the collision or how many decades of perfect record preceded that one at-fault. This and other invaluable information she taught me will help steer my insurance decisions forever more. Thank you June!

Corrie Briscoe

1 month ago

Tia is incredible! She’s excellent to deal with. Quick replies, knowledgeable and easy to work with. The company products are always priced competitively. I will continue working with them for a long time to come.

Kiki

1 month ago

June was professional, friendly, efficient, accommodating and found me the best rate. She answered all my questions. I highly recommend Duliban insurance for their exceptional service.

Lazr Bubanjko

1 month ago

Quick & professional service. Personal needs of new clients seen to with sensitivity & thoroughness. Lisa was great!👍

Kristina Farnan

1 month ago

June was absolutely fantastic. She got me a more competitive rate for high risk insurance than any other broker I have spoken to in the last few months, within 30 minutes of her doing my quote. Very friendly, excellent customer service and very knowledgeable. Highly recommend using her!!

Jenna O'Keefe

1 month ago

I found June from Duliban Insurance through an online comparison site. Duliban had a few good options for me and then June suggested an even better one. I was able to pick which time she called which made it very easy to go through the sign up process. The client portal is also very helpful and Im happy to have found local brokers to work with going forward for all my future insurance needs!

O man

1 month ago

I had a lovely experience with Hilary. She was able to get me an excellent rate on my car insurance. She was very friendly, prompt and most importantly very knowledgeable in her field. She gave me some excellent advice and tips. Thank you Hilary

Tania Caradonna Taccone (Bella)

1 month ago

Mallory was in every way professional while she set me up with insurance I would recommend her to anyone in a second and I will be sending her lots of people thanks Mallory for helping me out in a sticky situation I wish there was more than five starts to rate cause she deserves 10

ross turner

1 month ago

Hilary was super helpful with advice on auto insurance and ideas for bundles. Supplied me with multiple options, and we were able to get the best deal possible. Everything moved along quickly!! Highly recommend!

Skye Hanna

1 month ago

I was recommended to try Duliban and I'm very glad I did. Amy Brown has been incredible and has made sure that getting my new car policy has been easy to understand and not overwhelming like it may seem in many cases. It is nice to have someone in your corner and feel personally taken care. Amy responds quickly and is very friendly. I highly recommend!

Kansas Fargnoli

1 month ago

Customer service was amazing! Hailey-Jane Hyatt was very kind, easy to work with and fast to get everything done for me. Love it!

Spencer Clarke

1 month ago

I am glad I found Duliban Insurance Brokers on google. I was searching for another insurance provider and this was one of the first that came up on my google search. Mallory Crossman has been nothing short of amazing to deal with. She was able to find me car insurance quickly, and for a great price. She is very professional and has been a pleasure to deal with. I highly recommend anyone looking for car insurance to give her a call! Thanks again!

Kemi Couto

2 months ago

My experience with June Sabo has been literally 5 stars. I needed to find better car and home insurance and she was very knowledgeable and a pleasure to work with. Everything was done quickly and professionally. I definitely recommend her as a broker.

James Lamothe

2 months ago

I recently needed a policy for my seasonal cottage. Alex from the Duliban team was amazing to deal with and provided me with great service and a policy that met my needs.

Olivia O'Brien

2 months ago

I had the pleasure of working with Hilary and it truly was a pleasure. She was responsive, answered all my questions with care and consideration and was able to help me with a quick turn around time. I couldn’t recommend her enough and will be using her in the future. Thanks so much Hilary!

nada mehdi

2 months ago

The best Insurance company, I came across as a first Time and Mallory, she was the biggest support And helped me to figure it out. How can I get my insurance and with my all questions and everything really thankful for Mallory.

Brandon Baker

2 months ago

I had a easy and good experience would highly recommend and the broker I dealt with was Lisa she was so helpful and easy to talk to and answered all the questions I had thanks again Lisa and team

Andrew Tymoszewicz

2 months ago

Fast response and excellent service. Thanks Amy!

Mexico Mark

2 months ago

Mallory was excellent for client care. She helped me with some auto insurance that I needed quickly and she was very efficient and I would highly recommend her.

Susan Cranston

2 months ago

Yvonne was very personable and professional. She is terrific.
KEN

Peter Link

2 months ago

Todd Minor has shown me a truly professional approach to the insurance business , he follows up and has answers, a pleasure to deal with ...

Val Monteith

2 months ago

Needed insurance and Amy was beyond helpful.Anyone looking to get insurance Amy is the best

Alejandro Turcot

2 months ago

Thank you
Amy Brown great service

Tabitha Gregory

2 months ago

In an attempt to obtain an insurance quote from another broker, I encountered significant difficulties in comprehending their request and the necessity of providing such extensive documentation. Furthermore, I was unable to access my previous records. Consequently, I opted for an alternative quote option, which proved to be a wise decision. This alternative brought me in contact with Bryana Brunette, a highly skilled and thorough professional.

Upon reaching out to Bryana Brunette, the entire quote process was remarkably straightforward. I conveniently booked an appointment online at a time that was convenient for me within her availability. Bryana Brunette ensured that the entire process was as simple as I have ever experienced, even after numerous years of seeking insurance coverage.

I wholeheartedly recommend this broker company, as I am confident that many of their brokers possess the same level of thoroughness as Bryana Brunette. However, I must emphasize my exceptional admiration for Bryana Brunette’s exceptional timeliness, efficiency, thoroughness, and respect.

Nicole Frewin

2 months ago

June has been a tremendous amount of help! I've very much appreciated her support and help in my questions and getting my new policy! She has been absolutely wonderful!

Carla Correia

2 months ago

Hilary is great!! She is very prompt and responsive. Thank you for all of your help Hilary.

Colin Marr

2 months ago

Expert and swift assistance from Lisa!

highly recommended!

Paul Simon

2 months ago

Craig was great providing what I needed
Happy client!

Dan Page

2 months ago

Duliban has.always.been.there.for.me., Bryana went over and Above to get.My Policy going, Keep up the great work , Recommend them to Anyone.

Aim Hat

2 months ago

Hilary Phelps is awsome. She helped me getting insurance despite the complications I had in my previous insurance. She kept updating me on the process while being professional and friendly. Her service exceeded my best expectations.

Sharlene

2 months ago

Excellent service from Amy. She was very knowledgeable, responsive, and patient, and made my first car insurance experience easy and much less stressful.

Brandon Baker

2 months ago

Very extremely helpful would highly recommend

Carlo Hoylar

2 months ago

Mallory Crossman provided exceptional assistance with all of my inquiries related to my insurance coverage. She was prompt, knowledgeable, and went above and beyond to answer my questions thoroughly. Throughout the entire process, from initial discussions to the final proof of my insurance, I felt supported and well-informed. I highly recommend Duliban Insurance for their efficient and hassle-free service, which made the experience smooth and stress-free.

Jeff Moccia

2 months ago

Great communication and information. Easy to get started with them.

Eddy J Zylstra

2 months ago

Duliban Insurance Brokers were great and found me the cheapest insurance I was able to find with everything i needed. Amy Brown, helped me with all the negotiating and paperwork. She made everything fast and easy I am very grateful for all her help.

Noah Datema

2 months ago

June was friendly, professional, very easy to deal with and got me a great rate for my home and auto policy.

Moira Tambiloc

2 months ago

I switched auto insurance to Duliban due to the rate difference as they had quoted for a much cheaper premium than my previous company. Hilary helped me out and made the whole process really easy and straightforward.

sunday ogbu

2 months ago

I had a great conversation with June Sabo, I will definitely recommend any of my in the near future.

Colin Marr

2 months ago

Lisa Brant provided awesome service! informed, quick, flexible.
Great experience. A++

Matt B

2 months ago

Top notch broker. Consistently delivering great service and the best rates . Thank you Senanya for your good work efficiently resolving my issue today.

Manav Badoga

2 months ago

Amy Brown is great at handling new customers and getting great deals. Thank you Amy.

2 months ago

Hilary, made a big effort to be sure I was insured quickly, so I could pick up my vehicle on very short notice. Thanks for all your help.

Becca Reynolds

2 months ago

I had Alex help me through this process of bundling my home and auto insurance. She matched me with very good options. I had a lot of scepticism surrounding the policies due to the jargon of the insurance world. I threw a lot of questions at Alex and she really did her best to explain the policies to me in detail and made me feel sure that my bases were covered. She even called the companies to confirm and get further clarification for my questions. I'm kind of in awe at the rate and quality of coverage she was able to get me. Once I picked a company and a policy the process was very easy using their online platforms. I'm very glad I chose to use Duliban because I ultimately selected Heartland, which was a company that was not available through many other brokerages. I will be a repeat customer for sure should I have any further insurance needs.

Lara Strawbridge

2 months ago

When I recently bought a new car my old insurance company of 20 years wanted to raise my rates by a ridiculous amount. I called Duliban and spoke to June, and she was able to get us insurance for our two cars and our house for $80/month less than we had been paying before! I would very enthusiastically recommend Duliban to anyone!

hunter moerschfelder

2 months ago

I started an auto and renters insurance policy through duliban and Mallory has been very helpful and found me great and cheap policy's 10/10 would recommend

Nicer 84

2 months ago

Getting setup with Hilary from Duliban Insurance Brokers was very quick and easy. Hilary made the experience very simple and effortless. When I did have a small problem on my end she was very quick to come up with a solution. Also the quote Duliban found me almost beat my previous insurance in half!! I highly recommend Duliban Insurance Brokers!

gocha kvantaliani

2 months ago

Want to use this opportunity say how much I love service provided by Duliban insurance.
They gave me best quote and the customer service is ultra high level.
The most impressive is Amy Brown not only she is truly professional but also a very good person.
Thx you so much for the effort team.

Jana Iddam

3 months ago

Lisa is one of the best brokers at DuLiban, she was truly helpful and highly professional would definetly recommend her !

M K

3 months ago

Amy Brown @ Duliban Insurance is exceptional. Her professional, prompt and very informative service was truly appreciated. We thank you. You are what an insurance provider should be.

Jim Pietz

3 months ago

Hilary was a great person to deal with. Being a first time new client with Duliban Insurance. Very helpful with supplying a few of the best companies to get the Insurance one is wanting to get.
Call her and she will get you the best deal.
Jim Pietz

Erik Prashaw

3 months ago

My experience has been amazing with Duliban working with Steve Auld, he was quick to help when I was in need and I won’t be looking for another insurance broker again, he is highly recommended.

Tracy Reker

3 months ago

Great experience here. Hilary Phelps was absolutely amazing helping me with all my many questions and emails on my business insurance and made me feel comfortable with all my insurance needs. She know what she's talking about and best part she's an absolute delight as a person as well. Thank you

Caden Van Tuyl

3 months ago

I couldn’t have asked for a better broker as Amy was able too give me a great quote and it was all handled quickly and professionally, amazing service all around

Barb Comeau

3 months ago

We were interested in saving some money! Amy responded quickly and positively to our request. Hadn’t used a broker before, overall 10/10! Thanks Duliban🙌🏻

Emily Mires

3 months ago

Amy went out of her way to provide fast and helpful customer support. Super kind. Would definitely recommend!

Mike Stanley

3 months ago

June was great in helping me set up my new insurance policy. She answered all my questions and was extremely friendly and knowledgeable. Would 100% recommendz

Trish Aria

3 months ago

Amy helped me with my car insurance and was incredibly quick, efficient, and found me the best quote. Highly recommend her!

Ernest Atalick

3 months ago

Thank you Amy for the quick reply and even though the office was closed last Friday afternoon for the staff Christmas party you still took the time to email me during the party - THANK YOU very much - an example of great work and great service. Ernie J in Vineland.

Scott MacMeekin

3 months ago

Hilary Phelps was courteous, professional and vey knowledgeable. She was able to answer all of our inquiries. She was very patient having to deal with all of our questions and concerns.

Miranda Butler

3 months ago

I was referred by a friend to Duliban Insurance Brokers over a year ago. They are so incredibly helpful. Made switching from my old insurance company to them an absolute breeze making the transition seamless! And found me a great rate! Super group of people!

Tamara Alrabadi

3 months ago

Amy Brown did a great job helping me with my car insurance policy. She was very responsive, answered all my questions promptly, and made the whole process smooth and stress-free. I really appreciate her efficiency and excellent customer service. Highly recommend working with her!

Julie Luth

3 months ago

It was my first time getting insurance on my own and I have had nothing but impeccable service from Duliban! Their team is communicative, kind, and genuinely care that you get the best rates. Huge shoutout to Warren D for being such a great broker and for being so patient and helpful!! He’s so wonderful to talk to and made sure I had all the info I needed and got the right coverage with the best rates! Also, shoutout to Ashley C for getting me in touch with Warren! I would 100% recommend Duliban to anyone!

mark z

3 months ago

Lisa provided excellent service from the get go. She listened to what I needed, and then guided and advised me to what would be the best policy. She took time and explained everything and answered all my questions. Lisa went far above provide excellent customer service.

Liz Van Leeuwen

3 months ago

Hillary was great! She really heard and met my needs with out over whelming me. I would recommend her to others

Dafe Oputu

3 months ago

Had an excellent experience and very grateful to Hilary for answering all my questions and finding a great auto insurance policy that fit my needs and saved me a bunch!

Moksh Sharma

3 months ago

Warren provided me with excellent service, he moving like a MVP

Jennifer McNeill

3 months ago

I’ve been with Duliban Insurance for a while now, and I’ve always had great experiences. Sheri Rodrigue and Warren Drake are both fantastic to work with — professional, friendly, and quick to help with anything I need. They also run a monthly referral contest, and I actually won $1,000 recently for referring someone! Highly recommend them if you’re looking for reliable insurance broker and excellent customer service.

Aidan Powell

3 months ago

No matter the reason for the call, or the circumstances- Alex at Duliban has always been incredibly helpful, understanding and supportive.

EASYLOVE _

3 months ago

This review is a very long time coming, My original plan was to write this when my first payment came out, I already paid for the first payment before it even happened. Forgetful lol
With this in mind, I apologize Alex Shortridge for the wait
she was genuinely one of the most patient people I have ever had the pleasure of working with, I had many confusing questions that she answered and reworded her answers to help me better
And throughout the process of me trying to find a car, she made the process of getting quotes super simple and easy
All around the experience I had with this human being was excellent
Frankly, that word doesn’t carry enough power to explain how happy I am with her work
As you can tell, I am happy with the service
Thank you for making this process less confusing for me Alex!!

Nancy Sinke

3 months ago

Anya was very good to work with! She was always quick to respond and had the HSA set up very quickly.

B. C. Rider

3 months ago

I highly recommend contacting Lisa if you are looking for insurance. She was very helpful and prompt throughout the entire process. Lisa found a great rate for me and made everything quick and easy. I appreciated how smooth she made the experience.

Eric Guenette

4 months ago

Thanks Todd for your help a few weeks ago in finding another car insurance that was much more affordable. Your quick turnaround was appreciated. Sincerely, Eric

Joshua Cottle

4 months ago

Rafael is the best. Really fast responses and always super helpful, he has been extremely patient with my finding a new truck. If you need help with auto insurance, I would recommend him without a doubt.

Razvan Iftime

4 months ago

Great customer service !

LouAnn Leon

4 months ago

Agent Alex Shortridge was very fast, knowledgeable and efficient. It was a pleasure dealing with her

Nick Fragis

4 months ago

Alex helped me get a great quote over the phone within minutes highly recommend.

Rodah Ncube

4 months ago

Alex is the best. She was a pleasure to deal with. My CAA membership gave her problems to apply to the quotation even after a few attempts talking to the CAA. She took it upon herself to make sure that I got that discount in a fast and timely manner. She is just a pro. Thank you Alex for your efforts. God bless you always.

Chris

4 months ago

Amy from Duliban Insurance was very helpful with setting up my new insurance policy. She made the process seamless while explaining all my options with great detail and clarity.

Tom Chire

5 months ago

Thanks to Alex Shortridge and the team at Duliban Insurance Brokers for their work in putting together our automobile insurance package so quickly on an emergency basis. (A miscommunication between the insurance agency, ourselves and the Broker lead to a very scary situation of almost being uninsured). Thank you Alex and Duliban for coming to our rescue!

Lindsay Glennie

5 months ago

Highly recommend! Lisa was amazing, she made getting both my tenant and vehicle insurance completely seamless. Through a move, a name change, and a stressful time, she handled everything with care and made it all so easy. I can’t sing her praises enough.

Barry Isaacs

6 months ago

Alex (Alexandra) Shortridge is AWESOME…777 ‘Stars’ out of 5…friendly, efficient, caring, helpful, reliable, & on & on. If anyone is looking for an insurance company, you’ll never find anyone BETTER to work with + help U than Alex…no doubt about it, everybody!😀

Demir

6 months ago

Alex Shortridge was amazing, got me the best quote as a high risk driver, was very kind and communicative and went out of her way to reply to my outreach outside usual office hours which was super helpful. Recommend!

Lesley Corvetti

7 months ago

Amber has been fantastic to deal with. Very knowledgeable and professional!!! She was happy to answer my questions and concerns.

Taylor M

7 months ago

I had the pleasure of working with Alex S., who was a huge help! She was quick with replying, courteous, patient, and very knowledgeable with questions related to car insurance. Highly recommend!

John Klein

7 months ago

We chose Duliban Insurance Brokers in Welland (after having seen their high ratings on-line) to enquire about car insurance for a family member. From the initial walk-in contact we had with their receptionist, to the follow-up, we have been impressed! We received a response from their Senior Personal Lines Producer, Amy Brown, that same day and she was able to secure excellent rates immediately. She has worked for us in a very timely, efficient manner for which we are very thankful. We would highly recommend this company and, specifically, Amy!

Pam Taylor

8 months ago

Amber is incredibly knowledgeable, courteous, organized and just goes that extra distance for her customers. My experience with her was outstanding!

Arglatina

8 months ago

I recently worked with Breanne N. from the Grimsby office, and I couldn’t be more pleased with the service I received. Adding vehicles and insuring younger drivers can be quite challenging and expensive, but Breanne as well as Rafael were absolutely fabulous throughout the entire process. Her professionalism and helpfulness made all the difference during this complex situation. I highly recommend Breanne at Duliban Insurance Company in the Grimsby office to anyone looking for an exceptional insurance broker!” Andrea D 😊

Lenny Evans

8 months ago

Amber was very helpful and knowledgeable and worked through my issue quickly.

Toronto East Reviews Travels

8 months ago

Lisa is fantastic! Great CSR. Super satisfied with what I needed up with!

Chantal Cote

8 months ago

I had such a great experience working with Alex Shortridge at Duliban Insurance! She truly went above and beyond—taking the time to carefully explain everything, answer all of my questions, and make sure I fully understood my options. She found me the best deal for my situation, and I genuinely felt like she had my best interests at heart the entire time.

I’ve dealt with many brokers in the past, but Alex stands out by far. She’s knowledgeable, incredibly friendly, and made the entire process feel easy and stress-free. If you're looking for someone who’s honest, efficient, and truly cares—Alex is the one to call. Highly recommend!

Katie Waito

8 months ago

My partner and I contacted multiple brokers and insurance companies, and Alex Shortridge from Duliban Insurance Brokers helped us get set up within the day with the best rate possible. She was more than helpful, kind, informative, and very communicative.

Christine Lafferty

8 months ago

Alex was very professional and provided great customer service!

lisa carey

8 months ago

Thank you to agent, Steve Auld for providing excellent customer service for our new driver. You made the process seamless for the whole family!

Warren Rowe

8 months ago

Alex at Duliban Insurance Brokers was tremdous help placing my car insurance after a glitch to my surprise with my long time insurance company. knowledgeable, friendly, and I would recommend asking for Alex when calling for insurance.

helen HOSKIN

9 months ago

I brought a very unusual type of insurance policy that I needed to Alex Shortridge . Other insurance companies just said no can not do. ALEX went out of her way to get what I needed.

Maria Orlando

9 months ago

I sent an email to whom I thought was the agent handling my account this morning. I received a call back message saying the agent was no longer with the company, please remove her name, and call back to the office. When I did, the call bounced around until I received an automatic message requesting I leave my number and I would receive a call back after agents had finished with other clients. I waited by the phone and did receive a call, but they hung up. Now it is a few hours later, and still no return call or an email. At first I gave a one star rating for the poor customer service. The company may be located in a small town, but the service is big town business. The next day I was very surprised to receive a call apologizing for the mix up and my issue was resolved quickly. I changed my rating to four stars; "the squeaky wheel gets the grease."

Dave Zasucha

9 months ago

Amber Berry was a huge help to all my needs.
Thank you.

Matt Vandenberg

9 months ago

Most responsive, attentive and cost effective insurance broker in the city, whether its for homes, rental properties, or vehicles.

They have been growing a lot and it is well deserved, will continue to work with them into the foreseeable future

Lowanna Ethier

9 months ago

Alex was amazing , professional and kind over the course of helping me with my quote for insurance. 5 stars ⭐️

Bonnie Doan

10 months ago

Wow, super impressed with this brokerage! Steve searched for quotes and got me a great deal on auto insurance, saving me a significant amount while increasing my coverage. I couldn’t be happier! The phone call was quick and painless, a few simple questions and I’m on my way to great savings! Thanks!!

Amadou Ba (Soninka lèmè)

10 months ago

Warren drake did excellent customer service.

Mairi

10 months ago

Alex Shortridge was the agent that helped me out. She was kind and on point knew exactly what I needed to insure my Polaris slingshot and gave me an amazing quote!! Thank you Alex for taking the time to ensure that it was insured as quickly as possible!! You were great to deal with!

Paula Bishop

10 months ago

Warren was very helpful and explained things to me that I didn't understand thank you so much

Christine Korta

10 months ago

Hilary was very friendly and helpful. She saved me $700 on my new car insurance.

Shawn Bonville

10 months ago

Hilary was very responsive and got me a great price within a short time period. She was very respectful, and congratulated me on my new vehicle! Very happy with this insurance agent and how I was treated.

Bob Force

10 months ago

I would like to say that my experience with Lisa has been very positive. Everything is good and no problems whatsoever. Thank you Lisa

Kieran Price

10 months ago

Same coverage with better prices. Very straightforward and the staff are quite friendly and accommodating. A special thanks to Amy for making this transition a painless process.

muwanguzi emish

10 months ago

I just wanted to take a moment to sincerely thank Hilary Phelps for all your help in securing insurance for my vehicle. Your patience, professionalism, and attention to detail truly made this process smooth and stress-free. I especially appreciate the time you took to walk me through every part of the package and ensure I understood all the details.
Thanks to your efforts, I now have coverage that not only fits my needs but is also affordable. I genuinely appreciate your dedication and support—you're truly a pleasure to work with!

Zachary DeHaan

10 months ago

The insurance brokers at Duliban insurance are very professional and helpful. I would like to give a shout out to June Sabo for her dedication for finding me the best possible price.

Guy 1

10 months ago

I appreciate the personal service from Todd Minor. A quick phone call resolved my concerns. Thanks Todd.

Rudeboy Collects

10 months ago

Hilary Phelps great broker took the time to explain everything she acts quickly and gets the results your looking for very professional to the point im extremely satisfied thank you Hilary

Shiham Ghouse

10 months ago

Great experience dealing with them, huge shout out to Hillary Phelps for the execution of excellent customer service

Brynna Taylor

10 months ago

I had a meeting with Holly and it went super smooth, this is my first time buying my own insurance but she explained everything super thoroughly and made sure I understood each option I had. Thank you for your help Holly !!

Elijah Songcuya

10 months ago

We were first in contact with Lisa B., she was the first agent we spoke to over the phone before we were transferred to another representative to finalize everything. Lisa provided a quote that was well within our budget (even cheaper than we were expecting) and had every coverage we were looking for + more. She answered our numerous questions in detail through email in less than 24 hours! Amazing service from the Duliban team!

Devon L

10 months ago

Called in to Duliban about switching over insurance for my Model 3 and in under an hour, Holly had my quote, a great competitive price and even went over additional ways to save some cash through the EV society.

Really great experience all the way from contact to signing. Would highly recommend.

Rebecca Montgomery

10 months ago

Holly was great to work with, quick and easy!

taman caur

11 months ago

I experienced Holly from this insurance she’s wonderful helping me with each and everything…

Kevin Taylor

11 months ago

Always a great experience with Duliban Insurance! Tia Balint was fantastic in helping me with a last minute change and saved me a few bucks too! Highly recommend!

Guy Sheppard

11 months ago

Once we got organized, everything was smooth.

Heitor Chavantes

11 months ago

Todd and Holly were great! They were very quick to get me a quote and they facilitated the paperwork to make the process smooth!

Tom Morrison

11 months ago

The key to fantastic representation by your home and auto insurance broker is quality service. We have dealt with Todd Minor for about 20 years now, both with a previous firm and now with Duliban. Todd has always been tremendous...providing us with what we need and then following up with regular reviews and exceptional service. Being available for a quick call or email when you need something...a change...a claim... is so very important. That level of service and knowledge has confidently allowed us to refer multiple clients to him and his firm over the years trusting that they will not be disappointed.

Chris Carter

11 months ago

I called Holly Moore at Duliban Insurance for a quote. She was really help let me know all the extras I was missing but never push anything on me which was wonderful. The pricing I got was very impressive so I'm now with Duliban Insurance.

Kathryn Hrycusko

11 months ago

Quick and thorough communication with Holly Moore. She is so lovely, patient, and helpful. I had so many questions and she had all the answers.

Todd _

11 months ago

I have had the great pleasure of dealing with the extremely helpful and caring staff and agents with Duliban Insurance. In particular, Todd Minor has always gone above and beyond the call of duty when it comes to his caring patience and time he puts into helping and working with clients. I couldn't see any other insurance brokerage I'd want to have my policy with than Duliban.

Lauren Lucyk

11 months ago

My car insurance broker Todd Minor is very thorough and explains things very well. Thanks for all your help Todd!

Jason Pigeon

11 months ago

I had the pleasure of working with Todd Minor today to add a new vehicle to our policy. Todd is very knowledgeable and has always been there to answer any questions and provides recommendations to ensure we are getting the most competitive prices for the coverage we need with our growing family. Always a pleasure to deal with Todd.

Alain Mantha

11 months ago

Had a great experience with Warren, he was very helpful and knowledgeable.

Karen Medvic

12 months ago

I called for a quote for a vehicle for our daughter. Todd took the time to explain our options and worked out various prices so we could make our decision. Thanks as always Todd for your expert advice!

Mackenzie Vandenbosch

12 months ago

I’ve dealt with Todd for many years at Mason, and now at Duliban. As always his customer service goes above and beyond. I highly recommend him if you’re looking for all of your insurance needs! Thanks so much!
-Mackenzie

Riley Sauve

12 months ago

Holly was awesome, she was quick and efficient in getting us the best quote possible! Definitely will recommend to anyone who asks where I got my insurance

Ann Chisholm

12 months ago

As my insurance (auto and car) needed renewal, I wanted to compare rates and products. On the recommendation of a trusted relative, I contacted Duliban Insurance brokers and am delighted with the result. I dealt with Hilary Phelps who attentavly listened to my needs and found me a product which not only saves me money but meets my expectations. Hilary was a true professional - knowledgeable, respectful, honest and kind. I would highly recommend Duliban Insurance Brokers.

F H

12 months ago

Hilary was tremendous help. Prompt and attentive service!

George Bajoon

12 months ago

I had the pleasure of dealing with Holly Moore who was very prompt in getting me new Home and Auto quotes. Holly followed up with me exactly one month before my renewal with mu other provider and was able to secure me much lower premiums than my current renewal offer. Highly recommend!

renee plentai

12 months ago

Had the pleasure of dealing with Todd at Duliban Insurance. Was nice to have the personal one on one without machines doing the work!! He was very helpful with getting me the best price for my insurance needs! Highly recommend !!

Mike Fulford

12 months ago

Holly was great to work with knowledgeable helpful and efficient Would and will recommend her and Duliban

Rick Davies

12 months ago

Todd Minor has been my agent for home and auto insurance for many, many years, and has always provided excellent, personable service. Would highly recommend.

Chris Hansen

12 months ago

Great experience working with June. She was very knowledgeable and helpful getting RV insurance.

Eyad Hashem

12 months ago

Great service and competitive deals! I was able to find the auto insurance policy that suited me best. Shoutout to Holly!! An amazing broker who quickly understood my situation and managed to hook me up with a great deal. Many Thanks.

Cheyanne Wilson

12 months ago

Alex was absolutely incredible to work with! The entire process was extremely pleasant and I felt supported all the way through with all my questions answered. I would definitely recommend Alex to anyone looking to find a new provider or looking to restructure their coverage

R R

12 months ago

I had some questions about my policies. Todd Minor returned my call quickly. He was courteous and professional. He answered all of my questions and made the required changes.

Alisha Kolacz

12 months ago

Bryana at Duliban was absolutely wonderful to work with! She was very patient with me, making sure I understood everything and all my options before I chose an insurance plan. I was a little delayed in my response time and she never discouraged me or pushed me to the side. Thanks to her I feel confident in the insurance plan I’ve chosen and can’t thank her enough! 😊

Scott Hayward

1 year ago

My broker is Todd Minor and we have had nothing but the best service from him and Duliban insurance brokers. Always there for any questions and always looking for the best coverage and price for us. Completely satisfied

Lindsay Barton

1 year ago

Todd Minor is excellent, has gone above and beyond for me time and time again. Thank you so much for all the many years and more to come, much appreciated

We work with 40+ top insurance companies

insurance types

Explore Our Insurance Types

We offer a variety of coverages to fit your needs, with comprehensive bundling options that maximize your savings.

Auto Insurance

Request an auto quote for your gas, electric and classic cars from 25+ markets, and save more when you bundle your policy with another product of your choosing.

Home Insurance

Protect your home and your family with a comprehensive insurance plan that’s thought of everything, now with bonus coverages for added peace of mind.

Tractor Protect

Canada’s first standalone coverage solution, designed specifically for your personal tractor. Get a quote and bind your policy online in minutes.

Farm Insurance

Our knowledgeable brokers provide careful recommendation on rural coverage, backed by a custom policy that’s guaranteed to protect your farming operations.

Business Insurance

You take your business seriously and so do we, with specialized commercial coverages designed to fit your needs of property, contents, liability and more.

Recreation Insurance

Focus more on the fun and less on the cost, with affordable insurance to protect all of your recreational vehicles and toys.

Life Insurance

Protect your loved ones with life insurance from Duliban Insurance. Our solutions ensure your family’s financial security. Get a quote today for peace of mind.

Travel Insurance

Travel confidently with Duliban Insurance. Our coverage protects you from medical emergencies, trip cancellations, and lost luggage. Get a quote today and enjoy peace of mind on your journey.

Group Benefits

Support your team with affordable group benefits from Duliban Insurance. Tailored to meet your business’s needs, our packages show employees you care. Request a quote now.

Steps to take

The Duliban difference

As an independent brokerage, we have the unique ability to fine tune our experience to be the quickest, most efficient way to get you from point A to B. Here’s how we do it:

Step 1: Obtain your quote online or over the phone from one of our insurance pros, in as little as 5 minutes.

Step 2: Our team will match you with the best available rate and coverage for your unique situation, and send you a personalized quote to review.

Step 3: Once we bind your coverage, you’re all set. We’ll manage your policy documents, changes, e-signatures and more.

Award-Winning Insurance Brokers

Bundles & Discounts

Some things are just better together

Keep it simple and save up to 30% when you bundle your preferred policies with us.

Our team is dedicated to finding you the most convenient payment solution on all of your necessary coverages – in as few bills as possible!

Switching is easy

Leave the heavy lifting to us

Make the switch to better insurance in less than a day. We’ll set up your new policy and even cancel your existing coverage for you.

Working with us guarantees your access to the best available rates, with personalized support and industry knowledge.

what makes us different

Why Duliban Insurance?

We believe in backing your policy with the utmost knowledge and industry expertise. As a broker, we are proud to offer you key advantages you won’t find from a direct-to-consumer provider.

about us

Trusted since 1976

From humble beginnings to industry growth, our business is built on the foundations of innovation, community and unparalleled customer service.

We remain keenly focused on our valued customers, team members and the communities in which we serve, and are proud to have grown our exceptional client experience for over 45 years in this business.

Frequently asked questions

Why should I use an insurance broker in Ontario?

Brokers assess your individual or business needs to find policies that provide the best coverage at the most competitive prices.

How does an insurance broker in Ontario get paid?

Insurance brokers typically earn a commission from the insurance companies with which they place your business. This commission is a percentage of the premium of the insurance policy. Importantly, the cost of the broker’s commission is generally built into the price of the insurance policy, so you aren’t paying extra to use a broker’s services.

Can an insurance broker in Ontario save me money on my premiums?

Yes, insurance brokers have access to a wide range of products from multiple insurers, which allows them to compare rates and coverage to find the best fit at the most competitive price. Additionally, their expertise and advice can ensure that you are not overinsured or underinsured, both of which can cost you money in the long run.

What sets Duliban Insurance Brokers apart from other insurance brokers in Ontario?

Duliban Insurance Brokers prides itself on its personalized approach and customer focus. We emphasize building strong, personal relationships with our clients to fully understand their unique needs.

How do I choose the right insurance broker in Ontario?

To choose the right insurance broker in Ontario, consider their reputation, experience, services offered, and compatibility with your needs.

How to order insurance broker services?

You can find out the best insurance cost by calling +1 855-385-4226 or getting a quote online.

What types of insurance do Duliban Insurance Brokers offer?

Duliban Insurance Brokers offers a wide range of insurance products, including commercial insurance, auto insurance, and more.

How do Duliban Insurance Brokers help in claims settlement?

Duliban Insurance Brokers assists its clients throughout the claims process. We act as an advocate for our clients by helping to communicate with the insurance company, navigate through the claims documents, and resolve any issues that arise. Our goal is to help our clients get a fair and quick settlement.

Get a quote today

Working with a broker guarantees your access to the best available insurance with the added benefit of personalized support. See for yourself and get a quote now.